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BPOs Now Hire Temporary Workers

 

As reported by Rediff India Abroad, the outsourcing wave seems to be getting bigger with domestic IT companies now outsourcing their workforce needs to temporary staffing companies.

While captive BPO units like Wipro BPO, Progeon, Accenture and IBM-Daksh have already begun employing temporary employees, third party units have also started negotiating with human resource companies.

The trend, which has picked up in the last six months, shows that while 2 per cent of the current staff of around 8,000 are temporary, HR analysts expect the number to rise to 10 per cent of total BPO workers, or around 50,000 employees.

"In the last six months, there has been greater acceptance from the clients of third party vendors to allow temporary staffing and we are negotiating contracts with almost all big third party vendors," said TeamLease Services Vice President Kavitha Reddy.

The company currently has temporary staff strength of around 800 for the BPO sector and will rise to 3,000 by the year end. Typically, third party vendors are under stricter confidentiality agreements from their clients who are not open to temporary staffing.






 
 
 
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