Careers

Hospitality and Tourism Careers

Hospitality and Tourism Careers The hospitality career family include every job and profession associated with lodging, dinining, and recreational events. A broad group of professions are represented, including everything from hotel management to tour guides. Hospitality careers have been in focus as of late, as our modern society moves toward service sector jobs and creates leisure experiences as a major economic product.

Jobs in hospitality include waiters, restaurant managers, hotel management and hotel staff, tour guides, travel guides, resort workers, and operational staff in any type of leisure or travel related industry. It includes the massive casual dining category, which employs a good percentage of hourly workers.
Amusement and Recreation Attendants
Perform variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate...
Most have less than a high school diploma
Animal Trainers
Train animals for riding, harness, security, performance, or obedience, or assisting persons with disabilities. Accustom animals to human voice and contact; and condition animals to respond to commands. Train animals...
Most have a high school diploma or GED
Athletes and Sports Competitors
Compete in athletic events.
Most have less than a high school diploma
Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Most have a high school diploma or GED
Bakers
Mix and bake ingredients to produce breads, rolls, cookies, cakes, pies, pastries, or other baked goods.
Most have a high school diploma or GED
Baristas
Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.
Bartenders
Mix and serve drinks to patrons, directly or through waitstaff.
Most have a high school diploma or GED
Chefs and Head Cooks
Direct and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts.
Most have a high school diploma or GED
Combined Food Preparation and Serving Workers, Including Fast Food
Perform duties which combine preparing and serving food and nonalcoholic beverages.
Most have less than a high school diploma
Concierges
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping...
Most have a high school diploma or GED
Cooks, Fast Food
Prepare and cook food in a fast food restaurant with a limited menu. Duties of these cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment.
Most have less than a high school diploma
Cooks, Institution and Cafeteria
Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.
Most have a high school diploma or GED
Cooks, Private Household
Prepare meals in private homes. Includes personal chefs.
Most have a vocational certificate
Cooks, Restaurant
Prepare, season, and cook dishes such as soups, meats, vegetables, or desserts in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.
Most have a high school diploma or GED
Cooks, Short Order
Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.
Most have a high school diploma or GED
Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
Serve food to diners at counter or from a steam table.
Most have less than a high school diploma
Dining Room and Cafeteria Attendants and Bartender Helpers
Facilitate food service. Clean tables, remove dirty dishes, replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items...
Most have less than a high school diploma
Dishwashers
Clean dishes, kitchen, food preparation equipment, or utensils.
Most have less than a high school diploma
First-Line Supervisors of Food Preparation and Serving Workers
Directly supervise and coordinate activities of workers engaged in preparing and serving food.
Most have a high school diploma or GED
First-Line Supervisors of Housekeeping and Janitorial Workers
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
Most have a high school diploma or GED
Food Preparation Workers
Perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and brewing coffee or tea.
Most have less than a high school diploma
Food Servers, Nonrestaurant
Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.
Most have less than a high school diploma
Food Service Managers
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Most have less than a high school diploma
Gaming and Sports Book Writers and Runners
Post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number generating equipment and announce the numbers for...
Most have a high school diploma or GED
Gaming Cage Workers
In a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. May accept patron's credit application and verify credit references to provide...
Most have a high school diploma or GED
Gaming Change Persons and Booth Cashiers
Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of...
Most have a high school diploma or GED
Gaming Dealers
Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Distribute winnings or collect players'...
Most have a high school diploma or GED
Gaming Managers
Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.
Most have a high school diploma or GED
Gaming Supervisors
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating...
Most have a high school diploma or GED
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
Most have less than a high school diploma
Hotel, Motel, and Resort Desk Clerks
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making...
Most have a high school diploma or GED
Interpreters and Translators
Interpret oral or sign language, or translate written text from one language into another.
Most have an associate's or 2-year degree
Janitors and Cleaners, Except Maids and Housekeeping Cleaners
Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler,...
Most have a high school diploma or GED
Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Most have a bachelor's degree
Maids and Housekeeping Cleaners
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing...
Most have a high school diploma or GED
Meeting, Convention, and Event Planners
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
Most have a bachelor's degree
Motion Picture Projectionists
Set up and operate motion picture projection and related sound reproduction equipment.
Most have less than a high school diploma
Museum Technicians and Conservators
Restore, maintain, or prepare objects in museum collections for storage, research, or exhibit. May work with specimens such as fossils, skeletal parts, or botanicals; or artifacts, textiles, or art. May identify and...
Most have a master's degree
Recreation Workers
Conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities. Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation,...
Most have a bachelor's degree
Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and...
Most have a high school diploma or GED
Self-Enrichment Education Teachers
Teach or instruct courses other than those that normally lead to an occupational objective or degree. Courses may include self-improvement, nonvocational, and nonacademic subjects. Teaching may or may not take place in...
Most have a high school diploma or GED
Separating, Filtering, Clarifying, Precipitating, and Still Machine Setters, Operators, and Tenders
Set up, operate, or tend continuous flow or vat-type equipment; filter presses; shaker screens; centrifuges; condenser tubes; precipitating, fermenting, or evaporating tanks; scrubbing towers; or batch stills. These...
Most have a high school diploma or GED
Set and Exhibit Designers
Design special exhibits and movie, television, and theater sets. May study scripts, confer with directors, and conduct research to determine appropriate architectural styles.
Most have a bachelor's degree
Slot Supervisors
Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or...
Most have a high school diploma or GED
Switchboard Operators, Including Answering Service
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Most have a high school diploma or GED
Travel Agents
Plan and sell transportation and accommodations for travel agency customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange...
Most have a high school diploma or GED
Umpires, Referees, and Other Sports Officials
Officiate at competitive athletic or sporting events. Detect infractions of rules and decide penalties according to established regulations. Includes all sporting officials, referees, and competition judges.
Most have a high school diploma or GED
Ushers, Lobby Attendants, and Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest...
Most have a high school diploma or GED
Waiters and Waitresses
Take orders and serve food and beverages to patrons at tables in dining establishment.
Most have a high school diploma or GED
The hospitality professions have been expanding rapidly over the past decade in the United States. Consumer demand has fueled a rapid increase in casual dining, hotels, and leisure travel. The professions in the hospitality industry have a lower average pay than other industries, due to the preponderance of hourly workers and customer service jobs. However, the general outlook for the hospitality, leisure, tourism, and dining industries is quite strong. Management level positions with strong hospitality experience are in strong demand and are well compensated due to a shortage of available talent.

There are specialized undergraduate degrees for many of the jobs in the hosptiality career group. For example, hotel management, resaurant management, and travel operations are popular fields of study that are still in high demand. Many of the service level positions do not require undergraduate degrees, however do require spealized schooling. Chefs, for example, have rigourous required training programs which are as difficult and time consuming as many universities.