| The
prevailing misconception about HR departments
is that it's HR's responsibility to recruit,
hire and retain employees. However, in today's
market, where competition is at an all-time
high, that is no longer completely accurate.
Today HR professionals must also improve the
bottom line.
In
order to be successful, organizations need
to rethink recruitment philosophy and embrace
a new talent mindset, at least according
to the authors of The War for Talent, a
new book published by the Harvard Business
School Press.
Written
by Ed Michaels, Helen Handfield-Jones and
Beth Axelrod, executives with one of the
country's largest management consulting
firms, McKinsey & Company, the ideas
presented in The War for Talent make sense.
Although most of the research was conducted
in 1997 with follow up in 2000, the information
still rings true. The mindset that human
capital is what makes the company is very
pertinent in today's economy, which is slowly
recovering from recession and the recent
world disasters.
The
book's core principles are illustrated by
examples and personal stories. It is an
easy-to-read volume that outlines how organizations
can become more successful by finding and
retaining talented employees.
At
first, I was a bit disappointed, since the
beginning of the book focuses solely on
large and mid-size companies. "What
about the small guys?" I found myself
asking. Isn't this relevant to them, too?
Well, it is. And often it's the smaller
companies who fully embrace these concepts,
mainly because they have no choice--if they
don't do something to set themselves apart
then they may not be in business tomorrow.
As
I read the book, though, I wondered why
more companies weren't actively implementing
these strategies, as they seemed like basic
common sense? Oversight, I'd venture. Too
much pressure these days on the bottom line
and not enough attention to the people who
get you where you need to be.
The
five key areas to winning the War for Talent
are:
·
Embrace a talent mindset. Simply put, a
talent mindset is committing to the view
that without great talent you won't succeed.
This is a mindset that does not just come
out of the HR office. It's a commitment
that needs to be made at every level of
the organization-from the CEO down.
·
Craft a winning employee value proposition
(EVP). Most companies have a mission statement
as well as a value proposition aimed at
customers. Why not have the same for employees?
Tell your current and prospective employees
why they should work for you. And don't
forget: an EVP is not about money alone.
It reflects the unique opportunities and
challenges your company has to offer.
·
Rebuild your recruiting strategy. These
days candidates are everywhere, but employers
are often passive. They're not looking for
talent until they have a job requirement
to fill. The strategic approach is always
be on the lookout for the best people to
hire at all levels of the company.
·
Weave development into your organization.
One of the main reasons employees cite for
leaving a job is lack of advancement and
professional development opportunities.
Development is not just on-the-job training
but coaching, mentoring and providing people
with opportunities to enhance their skills
and talents. Believe it or not, most mid
and upper-level employees have not had a
performance review in years.
·
Differentiate and affirm your people. Another
reason people say they leave jobs is because
they don't feel valued. Do you acknowledge
your people for being a part of a winning
team? Review your organization and identify
where people fit in the structure. When
performance levels are high, reward them
accordingly and strive to enhance their
abilities. That's the way to build a winning
team.
These
steps define a logical, successful way to
manage talent and remain competitive. If
you're looking for a refresher in human
relations, this could be the book, especially
if you need a quick, bedside read. But I'll
be curious to know how many organizations
will actually implement the five steps it
outlines. So e-mail me your thoughts, and
let me know what you've implemented, or
whether you already have some of these processes
in place.
Cynthia
Nelson is a writer and partner in a strategic
marketing & lead generation firm. To
contact Ms. Nelson, or to sound-off on how
you are winning the War for Talent, e-mail
cyn_nelson@yahoo.com
or call 856-866-5605.
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