| One
of the most critical facets of being a Big Biller is marketing.
Big Billers continually expose their services to new potential
clients. They never rely on one successful account. They continually
market to keep their funnel full!
In order
to ensure the success of all of our marketing efforts, we
developed and supported what we termed the 4-PRONG MARKETING
APPROACH. This approach entails 4 marketing methodologies,
that, in conjunction with each other, will ensure that you
will expose yourself to clients you never would have reached
just by smiling and dialing. The four prongs include Marketing
a Star Candidate, developing and accessing an Alumni Sponsor
Network, maximizing in-house E-mail capabilities, and Strategic
Key Account Planning.
Marketing
a Star Candidate
This is the fastest way to uncover alternative needs. This
is a very targeted, high-activity approach, and probably the
best way to initially build a desk. It is critical that you
develop credibility with your star candidates in order to
market them. Otherwise, you probably will not be able to deliver
when you reach the interview stage. You must have the star
candidate agreement signed before proceeding. This ensures
that expectations are understood from both perspectives.
Alumni
Sponsor Network
Surveys show that it is five times harder to capture a new
client than to do business with an existing client, so take
advantage of all of your efforts, time on the telephone, and
technology at your disposal and maximize every relationship
you currently have in place! An Alumni Sponsor Network is
a list of candidates and clients that you have established
a relationship with and keep active. Utilize this list to
maximize communications efforts and keep candidates and (potential)
clients alike aware of possible business opportunities. Make
contact monthly or bi-monthly, depending on how large your
alumni network is. You can stagger the list to hit different
geographic or categorical areas at different times. This will
keep your name in front of those people consistently. You
will expose yourself to referrals and opportunities you may
not have heard of if you did not ask at the right time.
E-Mail
The objective here is to maximize exposure with regard to
your successes within your vertical market. Once every 2-3
months, send an e-mail to a targeted group of accounts within
your vertical market and share with them your successes in
a concise manner (placements, new alliances, etc.). This will
help you to maintain continuous name recognition, gain credibility,
and perhaps realize future opportunities. Another benefit
is that they may recognize the name of a senior-level individual
that you just placed, and may call you to be considered as
candidates themselves. They may realize that you are the firm
of choice for a search assignment they are about to launch.
Timing and exposure are everything.
Strategic Key Account Planning
You need to identify large firms within your vertical market
(20-30 to start) that have multiple needs and develop a strategic
plan to penetrate those accounts. This is a long-term, ongoing
process and should include the three previous methodologies
combined with face-to-face visits.
Remember,
success is not determined by how hard you work, but how intelligently
your efforts are applied to your goals. Utilize the tools
around you in the best manner possible and you will reach
those goals and beyond.
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