Coaching Resources

The formal or informal training of employees is often referred to as coaching. Coaching programs can be used to mentor high-ranking, senior or junior staff members, including as part of onboarding programs, or during inter-departmental employee transfers. Formal coaching practices developed by HR do more than transfer knowledge: they build company culture by uniting staff together. Additionally, having effective mentoring practices is essential to long term succession planning and during the turnover of staff.

It is important to note the distinction between the fact of coaching and its concrete methods, tactics, goals and presenters. That's because coaching can have positive effects within an organization merely in virtue of being a symbol of management commitment to employees and an implicit recognition of their importance to the company. Of course, that effect can be nullified if the coaching is done from a "bully pulpit", with adverse consequences on employee morale and performance-hence the importance of choosing business coaches carefully and wisely.

Coaching in one of its main forms focuses on employee development for individuals within an organization to improve performance and productivity. It can be one-on-one and focus on a specific single goal. On the other hand, it can have a group format with multiple goals. If a distinction is to be drawn between coaching and mentoring (and even counseling), with mentoring interpreted as a form of teaching, or, if knowledge-focused, skill and information-oriented, whereas coaching is likely to be presented as something broader, with an additional emphasis on motivation, attitudes and other emotional/volitional job factors, apart from task skills and knowledge. However, the distinction is unlikely to be seen as being very clear-cut to all coaches and their clients.

Coaching is also available for the self-employed who work alone, to guide them in the conduct and structuring of their businesses.

Anyone within an organization can benefit from coaching programs. Managers can become better managers; employees can become better employees. Coaching need not be outsourced: Someone within the organization could act as coach, or someone from a professional agency could be hired, such as in the case of motivational sales consultants. The coach should be personable and trustworthy so that the coachee will be receptive. Just as importantly, the selected mentor or coach must be comfortable in their role and not threatened by the prospect of transferring knowledge.

Coaches can help individuals with nearly every aspect of their career. Some areas that people seek help with are time management, project management, communication, problem-solving, and others. What an individual struggles with most on a job can indicate an area to consider targeting for help and guidance. Some situations, such as corporate change, may also necessitate a coach at a higher corporate stratum.

The coach starts off by building a positive relationship with the coachee because individuals listen better to people whom they like. The coach uses open-ended questions to help the individual gain new perspectives and insight and to aid in self-reflection. Then the coach helps the coachee to work through problems on their own by guiding thought processes. Once the coached is able to work through the problem on his or her own, the coach/coached relationship has come to an end. A good coach will avoid badgering, favoritism, condescension, intimidation, dismissiveness, humiliation, adversarial behavior and other unproductive tactics.

  • RELATED TOPICS
  • Executive Coaching

    Executive coaching is, to a degree, self-explanatory: coaching for upper-tier, executive staff-but with what goals? Like other forms of coaching, executive coaching is not merely for under-performers; it can be requested and useful even for star performers...

    Business Coaching - Professional Career Resources

    Information about career and business coaches for your professional advancement.

    Mentoring - Tips for Developing Mentor Relationships in the Workforce

    Mentoring is an important aspect of career development and professional success. Looking for a mentor? Designing a formal employee mentoring program through your HR practice? Find advice and tips for mentoring programs to experience maximum professional success.

  • Certification Program

    Master the art of closing deals and making placements. Take our Recruiter Certification Program today. We're SHRM certified. Learn at your own pace during this 12-week program. Access over 20 courses. Great for those who want to break into recruiting, or recruiters who want to further their career.

    Take Program Today
  • Career Research Tool

    Use our career research tool to find more than just a list of careers - find the right long term career for you. Explore salary trends for each type of profession, read sample job descriptions, and find the professional and educational requirements for specific careers.

    Use it Now