Furthermore, because text and chat are so convenient, candidates can contact recruiters whenever they have questions – and vice versa. This eliminates the need to set aside scheduled blocks of time for recruiters and candidates to connect, meaning valuable hiring conversations take place more quickly and dynamically.
Many employers have also integrated text and chat into their screening processes, allowing candidates to answer qualifying questions through their phones or a career site chat box. This way, recruiters can gather information about each candidate’s qualifications without hopping on the phone with all of them. It’s like eliminating an entire step from the recruiting process while still enabling yourself to make an informed decision about which candidates should advance to the next round.