Ramco Systems, a cloud-based HR and talent management solution with multi-country payroll, has announced the launch of SMS-based Employee Self-Service (ESS). Designed and developed as part of Ramco’s Mobility offerings, this new feature helps ESS users of Ramco HCM to apply leave, raise queries, and perform transactions, all via a text message. Organizations can use the feature to send company-wide communications by SMS.
Ramco ESS users will also now be able to transact and raise standard inquiries without downloading the APP or connecting to the Internet. With the SMS based ESS feature, Ramco addresses the needs of organizations with heavily distributed workforce or highly secure workplaces (like BPO, factories, and research and development units) which restrict use of smart phones within office premises.
Talking about the newly launched offering, Virender Aggarwal, CEO of Ramco Systems, said, “With Ramco’s Mobility solutions, our clients have leveraged the benefits of accessing Ramco HCM on their smartphones. We found a sizeable section of the ESS users not leveraging the mobile application as it necessitated internet access on phones.”
Aggarwal continued, “In order to simplify the user experience and to truly take the mobile experience to every user, we have launched a short-code based ESS feature. With mobile redefining the way we interact, we are confident this new feature will find good adoption from both existing and new customers. This, in short, is the first step towards building ‘inclusive’ enterprise software.”