news blockDuring its recent annual board of advisors meeting, members of The Workforce Institute™ at Kronos Inc. went over their predictions about the top trends and issues that will impact the workforce management field in 2013.

Trends included:

  •   Big Data Analytics –New technologies and services will help organizations find value in Big Data via function and industry-specific analytics tools. The board members believed more organizations will adopt data-driven workforce management practices this year.
  • Mobile – Mobile technologies will continue to transform not only the way organizations operate and interact with their employees, customers, prospects, but the entire world.
  • Patient Protection and Affordable Care Act (PPACA) Compliance – PPACA, or “Obamacare,” compliance will be a major focus for many U.S. organizations in 2013. Leadership will need to determine what the Act means for their organization, understand associated costs, and make informed decisions about labor scheduling and utilization.
  • Managing an intergenerational workforce – A tight economy and changing notions about the concept of retirement mean that more workers aged 60+ are remaining in the workforce for longer. The usual challenges of attracting and retaining the right workforce are intensified by the increasing age difference in the workforce.
  • Closing the skills gap – Although unemployment is still somewhat high, many organizations are hiring. Public/private partnerships will emerge to help close the gap of skills/talent shortages.
  • War for talent – The recent recession halted the war for talent, but board members think 2013 may be the year that it heats up again. As organizations pull out of the economic despair and begin to perform better, employees who have been sitting tight will start looking for new opportunities. As a result, organizations must prepare to compete for the best and brightest talent.

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