Customer Service Rep - IV

Centennial, Colorado, United States

SNAPSHOT

  • Contract
  • 3
  • Never
  • 2-5 years
  • Green Card, US Citizen

Job Description

 

  • Heavy inbound call center environment.
  • MUST have Call Center Experience
  • Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services.
  • Ability to learn about a variety of products.
  • Also may require research skills to troubleshoot customer problems.
  • Ability to incorporate constructive feedback.
  • Customers may be internal or external with requests of varying degrees of complexity.
  • Must have strong interpersonal, customer service and communication skills as well as a good analytical ability.
  • Experience with MS Office helpful.
  • Bilingual - Spanish preferred.

Questions from the employer


You will need to answer the following questions when you apply to this job.

  • Do you have experience working in a call center?
  • You confirm that the resume is submitted in the client's REQUIRED MS WORD FORMAT. Please download the template here: https://www.recruiter.com/public/resumetemplate/Xcel.docx
  • Is your candidate able to work in the US without sponsorship during contract period?
  • Candidate's DOB (just month and day MM/DD). This is required for the clients ATS:
  • The client require's a valid email address for each candidate. Please list the best email address here:
  • What is the specific hourly rate the candidate is locked in for?
  • You confirm you understand that all candidates submitted need to pass a background check and a urinalysis drug test: