Dispute Analyst III

Broomfield, Colorado, United States


  • Contract
  • 2
  • Never
  • 2-5 years
  • Green Card, US Citizen

Job Description

  • Responsible for Facility access auditing of various legacy company NETEX bases by analyzing against current network designs, ASRs, route consumption trends, and service descriptions with a goal of finding billing discrepancies and initiating disputes where applicable.
  • Understanding of what a circuit looks like and how it's designed and implemented.
  • Show proficiency in auditing and researching an array of systems, contracts and tariffs.
  • Ability to link access orders to billing.
  • Help drive savings and help the company meet it's 2020 and beyond financial synergy goals.
  • Proven data analysis skills with a working-level proficiency in writing queries (SQL, Hyperion, OBIEE, etc.).
  • Ability and interest in data rationalization and normalization.
  • In other words, a successful candidate likes looking at data, drawing conclusions, and identifying and implementing action plans.
  • Good working understanding of the CenturyLink network and access/Netex space.
  • Or for outside candidates, telecommunications industry experience and a basic understanding of data transport is strongly recommended.
  • Partner and readily collaborate with other stakeholders (finance, carrier relations, optimizations, legal, etc.) team to identify and lead process efficiency improvements.
  • Demonstrated capacity to focus and deliver on multiple objectives in a dynamic, multi-faceted, fast-paced environment.
  • An ability to reprioritize and embrace change is a significant requirement.
  • Excellent interpersonal, verbal and written communication skills.
  • 4+ years of experience.
  • Telecom knowledge REQUIRED.

Questions from the employer

You will need to answer the following questions when you apply to this job.

  • Have you worked for Centurylink in the past? If so please provide manager name and dates of employment:
  • Candidate phone number:

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