Salary for Customer Service Representatives
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Customer service representatives are employed by most all companies and a very important part of that company. They typically work in front of an office and handle customer's needs ranging from answering questions to handling complaints and concerns. Clerical duties, answering phones and inputting information into a computer system are all things that a customer service representative must do. A professional appearance is mandatory, as well as a friendly demeanor and good phone voice. A high school diploma is required to work as a customer service representative but some companies may require additional experience or college degrees. The average yearly salary of a customer service representative varies from company to company.A Customer Service Representative usually gets wages of around 24000 - 36000 based on seniority. Customer Service Representatives can expect a wage of Thirty Two Thousand Eight Hundred dollars on a yearly basis.
Customer Service Representatives have the highest salaries in Connecticut, where they can earn average pay of near $38260. People in this career group receive the highest salary in Manufacturing, where they earn pay of $41770.
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The national wage distribution is shown below. To overlay local salaries for a Customer Service Representative, please select your state.
ANNUAL SALARY
HOURLY RATE
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SALARY TREND
The annual compensation for this career has gone up since 2004. Salaries have increased by an average of 12.32 percent nationwide in that time.
INDUSTRIES
Customer Service Representatives tend to make the most in the following industries
| Utilities | $41,770 |
| Manufacturing | $38,100 |
| Mining, Quarrying, and Oil and Gas Extraction | $36,350 |
| Information | $36,180 |
| Wholesale Trade | $36,150 |
| Professional, Scientific, and Technical Services | $36,040 |
In general, they earn less within the industries below
| Arts, Entertainment, and Recreation | $25,600 |
| Accommodation and Food Services | $26,090 |
| Retail Trade | $26,350 |
| Administrative, Support and Waste Management Services | $28,260 |
| Other Services (except Public Administration) | $29,890 |
| Real Estate and Rental and Leasing | $30,150 |