Salary for Customer Service Representatives

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Also known as:  Complaint Clerk, Contact Center Specialist, Customer Complaint Clerk, Customer Contact Specialist, Customer Relations Representative, Customer Support Representative, Gas Distribution and Emergency Clerk, Passenger Relations Representative, Policyholder Information Clerk, Warranty Clerk helps find better paying jobs across all specialties and locations. Sign up in our career community today!

Customer service representatives are employed by most all companies and a very important part of that company. They typically work in front of an office and handle customer's needs ranging from answering questions to handling complaints and concerns. Clerical duties, answering phones and inputting information into a computer system are all things that a customer service representative must do. A professional appearance is mandatory, as well as a friendly demeanor and good phone voice. A high school diploma is required to work as a customer service representative but some companies may require additional experience or college degrees. The average yearly salary of a customer service representative varies from company to company.

A Customer Service Representative will normally get a pay level of $24,120 to $57,830 depending on experience and domain knowledge. can get a salary of thirty-eight thousand five hundred and ten dollars each year.

are compensated most highly in District of Columbia, where they receive average pay scales of near $47,510. People holding these jobs receive the highest salary in Utilities, where they can earn job pay of $52,770.

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The national wage distribution is shown below. To overlay local salaries for a Customer Service Representative, please select your state.
Annual salary
Hourly rate
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The annual compensation for this career has gone up since 2004. Salaries have increased by an average of 32.10 percent nationwide in that time.


Customer Service Representatives tend to make the most in the following industries:

Mining, Quarrying, and Oil and Gas Extraction
Wholesale Trade
Professional, Scientific, and Technical Services

In general, they earn less within the industries below:

Arts, Entertainment, and Recreation
Accommodation and Food Services
Retail Trade
Administrative, Support and Waste Management Services
Other Services (except Public Administration)
Real Estate and Rental and Leasing