Salary for Switchboard Operators, Including Answering Service

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Also known as:  PBX Operator, Private Branch Exchange Operator, Telephone Answering Service Operator, Telephone Switchboard Operator helps find better paying jobs across all specialties and locations. Sign up in our career community today!

Switchboard Operators, including answering service, operate switchboards and telephone systems to handle incoming, outgoing or interoffice calls, supplying information to callers and relaying the message to the appropriate party. There is no college degree required to hold the position, though most employers prefer that some on-the-job training be had. The job can be stressful, and those who fill the position must have excellent communication skills, time efficiency skills and friendly personalities. Computer knowledge is helpful, as it switchboard experience. Operators make anywhere from minimum wage up to a competitive salary based on experience and location.

A Switchboard Operator gets an average compensation that can range from $22,530 - $49,570 based on experience and education levels. will most likely receive an average wage of thirty-three thousand nine hundred and eigthy dollars yearly.

receive the highest salary in District of Columbia, where they can earn an average pay rate of just about $46,880. People working these jobs are paid at the highest average level in Public Administration, where they receive wages of $40,690.

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The national wage distribution is shown below. To overlay local salaries for a Switchboard Operator, please select your state.
Annual salary
Hourly rate
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The annual compensation for this career has gone up since 2004. Salaries have increased by an average of 49.76 percent nationwide in that time.


Switchboard Operators, Including Answering Service tend to make the most in the following industries:

Public Administration
Management of Companies and Enterprises
Health Care and Social Assistance
Accommodation and Food Services

In general, they earn less within the industries below:

Real Estate and Rental and Leasing
Retail Trade
Administrative, Support and Waste Management Services
Transportation and Warehousing
Arts, Entertainment, and Recreation