Salary for Switchboard Operators, Including Answering Service

Also known as:  PBX Operator, Private Branch Exchange Operator, Telephone Answering Service Operator, Telephone Switchboard Operator helps find better paying jobs across all specialties and locations. Sign up in our talent cluster and get scouted today!

Switchboard Operators, including answering service, operate switchboards and telephone systems to handle incoming, outgoing or interoffice calls, supplying information to callers and relaying the message to the appropriate party. There is no college degree required to hold the position, though most employers prefer that some on-the-job training be had. The job can be stressful, and those who fill the position must have excellent communication skills, time efficiency skills and friendly personalities. Computer knowledge is helpful, as it switchboard experience. Operators make anywhere from minimum wage up to a competitive salary based on experience and location.

A Switchboard Operator receives an average salary that can range from 16000 - 24000 based on level of experience. Switchboard Operators, Including Answering Service receive a pay level of Twenty Six Thousand dollars annually.

Switchboard Operators, Including Answering Service receive the highest salary in the District of Columbia, where they can earn an average salary rate of just about $33940. Employees with these jobs can receive the best pay in Public Administration, where they earn job pay of $36630.

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The national wage distribution is shown below. To overlay local salaries for a Switchboard Operator, please select your state.
Annual salary
Hourly rate
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The annual compensation for this career has gone up since 2004. Salaries have increased by an average of 15.61 percent nationwide in that time.


Switchboard Operators, Including Answering Service tend to make the most in the following industries:

Public Administration
Professional, Scientific, and Technical Services
Educational Services

In general, they earn less within the industries below:

Retail Trade
Administrative, Support and Waste Management Services
Transportation and Warehousing
Arts, Entertainment, and Recreation
Health Care and Social Assistance