Talent Management Software Firm Announces Cloud-based Employment Reference Checking

HealthcareSource, a leading provider of talent management solutions within the healthcare industry, has launched its HealthcareSource Reference Assessment; an automated, cloud-based reference checking program. The software allows jobs applicants to e-invite references to anonymously complete an online survey rating the applicant’s behavior. Using an evaluation method developed using behavioral science, survey results are validated and used to predict how well a job candidate will fit within a particular health care job and organizational culture.

In addition to improving and automating the overall screening process, the new reference assessment tool saves time, allows HR personnel to shift focus from tactical activities to strategic planning, increases the response rate of references, and leads to lower turnover. Through the use of behavioral assessment science, the online tool helps health care employers better gauge what a candidate can do, determine the motivations of a candidate, and evaluate the past experience of a candidate.

Commenting on the impact of reference checking automation on human resource productivity in the health care industry, Michael DiPietro, Vice President of Marketing and Product Management at HealthcareSource stated, “Healthcare added more jobs last year than any other industry. This hiring volume takes its toll on HR departments and hiring managers ? but quality of hire cannot suffer. By simplifying and automating the reference checking process, HealthcareSource Reference Assessment will not only reduce the administrative burden of hiring, but also help improve quality by applying proven behavioral science. Healthcare HR professionals want to contribute to cultural DNA, HCHAPS scores, accountability and alignment with organizational core values, not time-consuming tasks like checking the box on employee reference calls.”