Ingredient-Chemical Account Manager

San Francisco, California, United States


  • Full-Time
  • 1
  • Sometimes
  • 2-5 years

Job Description

Job Summary

Our successful account managers are responsible for nurturing and growing existing customers while generating qualified leads to increase overall territory volume. Developing effective pricing, and prospecting strategies based on market intelligence and customer assessment is a key component as is documenting customer interactions in a Customer Relationship Management software. The accomplished account manager sells effectively, and works collaboratively with colleagues at all levels to ensure customer satisfaction.

Why Work with us?

Our Team is a friendly and fun-loving staff committed to personal and professional growth and excellence

Our Team Members are a friendly, relaxed group, working together in a close, family-like environment (meant in the best possible way) committed to personal and professional growth and excellence. We exude a high-level of "can-do" energy and effort which maintain the prevalent optimism and excitement of continued growth. Committed to our company mission, confident in our collective abilities, encouraging professional risk-taking within an environment of unconditional team support, the our team meets challenges, in business and everyday life with enthusiasm and an appreciation that incorporating a work-life balance is essential to success.

Job Functions

• Service, retain, and sell chemicals/ingredients to both new and existing customer base in assigned territory.  
• Prospect to generate territory growth via qualified leads, turning prospects into customers.
• Maintain customer/prospect relationships via personal visits, email, phone correspondence, and other manners of contact such as professional organizations, social media sites etc.
• Consistently meet or exceed established sales and profit goals.
• Establish and maintain viable customer prices based on costs, market trends and account specific knowledge.
• Document customer interactions in the Customer Relationship Management software.
• Collaborate effectively with other departments to ensure account satisfaction.
• Monitor marketplace and competition by collecting various product, pricing and usage information.
• Report progress, metrics and analyses to management on sales and other activities at regular intervals.
• Develop and maintain high level proficiency in navigating and using all company software.
• Communicate effectively using all tools of information technology.
• Attend and actively participate in all required meetings.
• Occasional overnight trips for customer visits (not applicable to all territories) or other business-related travel.
• Follow all company Standard Operating Procedures.
• Other duties as required or needed by management.


Education & Training

• Bachelor’s degree in natural sciences, in particular, chemistry or related field such as food science, nutrition, agricultural, industrial, or cosmetic science; a business management degree; or equivalent.


• Proven, successful track record of 3-4 years outside sales experience.
• Strong technical credentials or industry specific knowledge is a plus.

Knowledge & Skills

• Ability to work collaboratively, communicate clearly, concisely, and professionally, both verbally and in writing, with colleagues at all levels.
• Ability to establish and maintain effective working relationships with both internal and external associates at all levels.
• Knowledge, and effective use, of time management.
• Aptitude for details and organizationally competent.
• Ability to handle multiple tasks effectively and in a timely manner.
• Capacity to exercise sound judgment within established guidelines.
• High competency level in all forms of computer literacy including, but not limited to, email use, word processing, spreadsheet creation and manipulation, internet navigation, server access, database use etc.
• Capacity to learn internal software at levels that ensure successful and quick execution of all job tasks.
• Ability to touch type (10-finger typing) a minimum of 40 WPM strongly recommended.


• Self-affirming and comfortable in a small, conservative, family operated business.
• Intrinsically motivated.
• Extroverted. Assertive. Ambitious.
• Proven dependability, punctuality and work ethic.
• Self-directed.
• Takes an active interest in meeting the needs of the business.

*Integrity is key to success

* Self-starter

* Passionate about the sales process:  educating customer re: market trends; usefulness of our technical expertise in resolving  product formulation glitches; knowledge that we sell the best available products at competitive prices; closing sales  by developing strong, interdependent professional relationships.

* Goal oriented

* Proven ability to build strong relationships with all levels within the organization and with external stakeholders

* Excellent time-management skills AND above-average personal and professional organizational skills


IMPORTANT: All resumes must be submitted with a brief summary that outlines the key qualifications required for this position as per the job description. Please be sure to showcase all skills and experience relevant to each requirement for THIS particular job. This write-up will be forwarded to the client along with the resume. 


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