Project Manager (Bus Prof) - II

Minneapolis, Minnesota, United States

SNAPSHOT

  • Contract
  • 2
  • Never
  • 2-5 years
  • Green Card, US Citizen

Job Description

  • Develops and executes against tactical, actionable communication and engagement plans aligned to customer experience digital transformation releases.
  • Defines communication and engagement tactics, events, vehicles, recipients, and owners.
  • Works with project teams and leads, as well as business area leaders, to ensure that underlying communications and key messages drive awareness, understanding, and commitment to changes.
  • Creates and refines training designs and course materials in alignment with enterprise training standards, vehicles, and guidelines.
  • Coordinates deployment of training to new or existing business area stakeholders.
  • Designs end-to-end change management plans for digital transformation projects and initiatives to drive adoption and implementation.
  • Assesses and manages affected stakeholder groups, defines and communicates anticipated organizational, process, and technology change impacts, designs and coordinates training, and measures changes receptiveness and adoption.
  • Leads the identification, segmentation, and management of all stakeholder groups affected by a given process, data, technology, or reporting change program. 
  • Tracks stakeholder receptiveness to change, and defines mitigating actions where appropriate.
  • Regularly and consistently measures stakeholder receptiveness to changes, and adoption of changes across all organizational levels. 
  • Applies enterprise measurement tools and metrics within the project context and/or business area.
  • Defines, socializes, and executes action plans based on assessment results.
  • Prefer candidates to have experience working on change management in an agile project delivery.

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