crisis response database for mobileBlack Swan Solutions, a business unit of Empathia and a leader in organizational support in the realm of crisis or disaster, has launched a mobile version of its client database that improves vital communications during and after an organization experiences a high impact event.

For example, to expedite the evacuation process during a crisis, the mobile version of Black Swan Solutions’ database allows organizations to quickly and accurately account for their employees, provide details about those missing, and generate reports containing aggregated, pertinent data for first responders. This technology, paired with Black Swan Solutions’ stand-ready call center, helps client organizations respond quickly, efficiently, and compassionately when faced with a crisis.

Also, the Black Swan Solutions website has been enhanced to emphasize the versatility and scope of its unique offerings, all tailored to industry specific needs.

“Whether an epidemic, a workplace shooting, or data breach, the need for effective crisis preparation, rapid response and longer term recovery has always been crucial for organizations and its members,” said Michelle Colosimo, Manager of Black Swan Solutions. “I am pleased that our new features and mobile site will help organizations address these important needs.”

This turnkey approach enables organizations to prepare for, respond to, and recover from the human impact of any type of crisis. The service integrates the expertise of crisis response professionals with state-of-the-art-technology to mitigate organizational risk by ensuring that organizations get timely and accurate information during and after a crisis.



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