NelsonHall Launches Vendor Assessment Tool for HR Outsourcing
NelsonHall, a leading global BPO and IT outsourcing analyst firm, has launched a new tool to assist buy-side HR executives and Strategic Sourcing Managers in assessing vendor capability in Multi-Process HR Outsourcing (MPHRO).
The NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Multi-Process HR Outsourcing is now available to NelsonHall clients, and is also available for a period free-of-charge to organizations through NelsonHall and through its partners SIG and SSON.
The tool supports a number of potential Multi-Process HR Outsourcing requirements specifically addressing the needs of organizations with, for example, strong requirements for multi-country standardization, client-specific shared service transformation, and technology-led HR service enhancement.
Suppliers of MPHRO services covered by this NelsonHall Vendor Evaluation and Assessment Tool (NEAT) include Accenture, ADP, Aon Hewitt, Capita, IBM, Infosys, TCS, and Zalaris.
The NEAT tool is placed at the front-end of the vendor screening process and consists of a two-axis model: assessing vendors against their “ability to deliver immediate benefit” to organizations and their “ability to deliver innovation in support of client-specific requirements.” The vendors are scored against a wide range of criteria, establishing a number of scenarios, each representing a different business situation or client business need.
Organizations can input their own weightings and tailor the MPHRO NEAT tool to their requirements against 39 individual vendor evaluation criteria. This enables sourcing managers to use NelsonHall’s MPHRO NEAT as an interactive tool via the web and tailor the criteria used to meet their own specific sourcing requirements.