November 5, 2013

Montage Study Finds Most Job Seekers Say Skype Not Suitable for Video Interviews

blue puzzle piecesA recently commissioned study by Montage, a video-interviewing solutions provider, has found that only 24 percent of job seekers who participated in a video interview using Skype found it easy to use. For those interviewees in the $75,000 to $149,000 income bracket, a mere 9 percent said that Skype was easy to use as an interviewing tool.

“What these candidates experienced is something a growing number of companies have learned the hard way: consumer video tools do not lend themselves well to interviews. For a casual user, the quality of the experience is less important. But for an individual conducting a job interview, ease of use and a positive experience is critical. They need reliable, intuitive technology and a support team available to ensure that everything goes smoothly,” stated Montage CEO Kurt Heikkinen.

Somewhat surprisingly, younger generations of job seekers were equally uncomfortable using Skype as their older colleagues. Just 20 percent of job seekers between the ages of 18 and 24 found Skype to be a useful solution for job interviews. The total pool of participants, numbering 3,376 individuals with incomes ranging between $0 and $149,000, included those who had used Skype for video-interviewing purposes within the past six months.


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Joshua Bjerke, from Savannah, Georgia, focuses on articles involving the labor force, economy, and HR topics including new technology and workplace news. Joshua has a B.A. in Political Science with a Minor in International Studies and is currently pursuing his M.A. in International Security.