ServiceRocket, a provider of training, utilization and support technology and services designed to maximize Customer Success, announced it has acquired assets of Matygo Educational Incorporated, including the Learndot customer education platform, broadening its SaaS-based training and content offerings to include simple, on-demand user training.
“We want to be the best way people learn software, and Learndot is the perfect complement to ServiceRocket’s offerings,” said Rob Castaneda, Founder and CEO of ServiceRocket. “The Learndot platform, together with our expertise, makes it easy for any company to offer the exact training customers need. Not everyone learns at the same pace, and Learndot allows any user to set his or her own pace, and quickly measure the impact of the training and adjust it as needed. Now any fast growing software company can depend on ServiceRocket solutions to ensure users love their software, stay loyal and consume more.”
With the addition of Learndot, ServiceRocket’s training solutions now include self-paced, mobile-friendly, on-demand eLearning, complementing its comprehensive learning platform designed for enterprise needs. The company now offers an expanded range of training solutions, from simple programs with quick roll out to comprehensive training platforms for enterprises with revenue-generating training departments.
Learndot’s modular design makes the use of existing or new materials, delivering learning content to any device. Companies can engage with customers to measure use and success at any stage of the training via tests and quizzes, while segmenting users to ensure delivery of the right learning materials to the right people. Learndot also provides detailed learning records for all users, and clear data visualization of learning content success, so companies can quickly see what is working and what can be adjusted for more success.