Problem-Solving May Be the Most In-Demand Skill for 2020 — Do You Have It?

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According to the World Economic Forum, the No. 1 skill you’ll need to succeed in 2020 and beyond is complex problem-solving.

As the world goes increasingly digital and automation takes over more and more of our rote responsibilities, the average professional’s job will transform into something more focused on creativity, innovation, and the other sorts of big-picture skills the robots just can’t execute (yet).

But even if we set the influence of artificial intelligence aside, problem-solving is a highly valuable skill for any professional, regardless of field or specialty. Think about it: As an HR pro, you’ve probably had to negotiate complex compliance mandates or mediate a difficult conflict between coworkers — situations that both demand sophisticated problem-solving skills. Or, as a recruiter, you’ve likely been continuously refining and revising your recruitment strategies to account for the ever-changing realities of the market. Again, that’s the power of problem-solving.

With a new infographic, CashNetUSA  aims to bring a little more clarity to your understanding of your own problem-solving skills. First, a flowchart helps you figure out what kind of problem-solver you are. Then, a list of tips helps you take your skills to the next level, no matter where you’re starting from. Check it out below:


By Matthew Kosinski