Career Outlook for Customer Service Representatives

Also known as:  Complaint Clerk, Contact Center Specialist, Customer Complaint Clerk, Customer Contact Specialist, Customer Relations Representative, Customer Support Representative, Gas Distribution and Emergency Clerk, Passenger Relations Representative, Policyholder Information Clerk, Warranty Clerk
The overall job outlook for Customer Service Representative careers has been positive since 2004. Vacancies for this career have increased by 6.17 percent nationwide in that time, with an average growth of 1.03 percent per year. Demand for Customer Service Representatives is expected to go up, with an expected 505,780 new jobs filled by 2018. This represents an annual increase of 2.95 percent over the next few years.
TOP STATES
There are currently more Customer Service Representatives in the following states
Texas 205,120
California 185,750
Florida 156,960
New York 135,130
Pennsylvania 97,100
Illinois 96,940
Georgia 90,780
BOTTOM STATES
The states below have the least number of filled positions for Customer Service Representatives
Virgin Islands 430
Guam 1,160
Wyoming 1,380
Alaska 2,720
Vermont 3,170
Montana 4,620
North Dakota 5,090