Recruiter.com helps professionals in helper/laborer/material mover first-line supervisor careers find better opportunities across all specialties and locations.
Also known as:
Material Handling Crew Supervisor, Warehouse Supervisor
SNAPSHOT
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Directly supervise and coordinate the activities of helpers, laborers, or material movers.
Leadership |
HIGH
|
Critical decision making |
HIGH
|
Level of responsibilities |
HIGH
|
Job challenge and pressure to meet deadlines |
HIGH
|
Dealing and handling conflict |
HIGH
|
Competition for this position |
HIGH
|
Communication with others |
HIGH
|
Work closely with team members, clients etc. |
HIGH
|
Comfort of the work setting |
HIGH
|
Exposure to extreme environmental conditions |
LOW
|
Exposure to job hazards |
LOW
|
Physical demands |
LOW
|
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DAILY TASKS
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Evaluate employee performance and prepare performance appraisals. |
Conduct staff meetings to relay general information or to address specific topics, such as safety. |
Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures. |
Inspect equipment for wear and for conformance to specifications. |
Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution. |
Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads. |
Perform the same work duties as those supervised or perform more difficult or skilled tasks or assist in their performance. |
Check specifications of materials loaded or unloaded against information contained in work orders. |
Assess training needs of staff and arrange for or provide appropriate instruction. |
Counsel employees in work-related activities, personal growth, or career development. |
Inform designated employees or departments of items loaded or problems encountered. |
MAIN ACTIVITIES
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Communicating with Supervisors, Peers, or Subordinates |
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
Making Decisions and Solving Problems |
Analyzing information and evaluating results to choose the best solution and solve problems. |
Getting Information |
Observing, receiving, and otherwise obtaining information from all relevant sources. |
Organizing, Planning, and Prioritizing Work |
Developing specific goals and plans to prioritize, organize, and accomplish your work. |
Developing and Building Teams |
Encouraging and building mutual trust, respect, and cooperation among team members. |
Establishing and Maintaining Interpersonal Relationships |
Developing constructive and cooperative working relationships with others, and maintaining them over time. |
Identifying Objects, Actions, and Events |
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
Resolving Conflicts and Negotiating with Others |
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
AREAS OF KNOWLEDGE
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Administration and Management |
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
Customer and Personal Service |
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
Production and Processing |
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
Transportation |
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. |
English Language |
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
Personnel and Human Resources |
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. |
Education and Training |
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
Psychology |
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
KEY ABILITIES
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Oral Expression |
The ability to communicate information and ideas in speaking so others will understand. |
Oral Comprehension |
The ability to listen to and understand information and ideas presented through spoken words and sentences. |
Problem Sensitivity |
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
Speech Clarity |
The ability to speak clearly so others can understand you. |
Speech Recognition |
The ability to identify and understand the speech of another person. |
Deductive Reasoning |
The ability to apply general rules to specific problems to produce answers that make sense. |
Inductive Reasoning |
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
Information Ordering |
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
TOP SKILLS
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Active Listening |
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
Critical Thinking |
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
Speaking |
Talking to others to convey information effectively. |
Management of Personnel Resources |
Motivating, developing, and directing people as they work, identifying the best people for the job. |
Coordination |
Adjusting actions in relation to others' actions. |
Complex Problem Solving |
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. |
Judgment and Decision Making |
Considering the relative costs and benefits of potential actions to choose the most appropriate one. |
Reading Comprehension |
Understanding written sentences and paragraphs in work related documents. |