Recruiters these days are expected to do more with less. According to a 2016 LinkedIn survey, 56 percent of respondents said they expected their hiring volume to increase in the next year. However, 61 percent of respondents said their recruiting teams weren’t going to grow in size to handle this increased volume. If recruiters are expected to hire more quality candidates without additional money or manpower, their only choice is to get smarter about how they recruit.
This is where AI comes in – especially chatbots. Chatbots can automate a significant amount of the recruiting process. They can advertise job openings, collect candidate information, answer candidates’ questions, and update candidates on where they stand in the process. This is all time-consuming work, but it doesn’t require too much high-level thinking. That’s why outsourcing these tasks to chatbots can be a game-changer for recruiting departments. By letting chatbots do much of the repetitive communication work, recruiters can focus on more high-touch and strategic aspects of the recruiting process.
AI Recruiting in Action: How AI Is Changing Recruiting Today
Chatbots are shaping up to be the most disruptive application of AI to recruiting – in a good way. Chatbots can be used to manage top-of-funnel conversations with candidates, gather data, answer applicants’ questions, and keep them engaged in the process.
A good example of one such chatbot would be Ari, TextRecruit’s new recruiting AI. Powered by IBM Watson, Ari is designed to hold two-way text messaging conversations with candidates. Text messaging is a particularly good medium in which to deploy AI, because most – if not all – candidates have access to it. A text-message-based AI like Ari doesn’t require candidates to download any software or create any accounts – they can interact with it right from their phones.