Mona Armstead is a Professional Project Manager in the alarm monitoring industry. Using software development lifecycle methodology, Mona has successfully implemented CRM and ERP systems to help streamline sales, installation, service, and accounting department processes, as well as creating SOPs for the financial services industry. Former roles include Global Lean Transformation leader and Global Environment, Health, and Safety Manager in the food manufacturing industry, distribution, and facility services. During her tenure at United Technologies Corporation, she led the safety and environmental initiatives for locations in the United States, Europe, Latin America, and Asia bringing the organizations global EHS score from 12% on a 100% scale to 88%. Mona is a Certified Lean Six Sigma Green Belt and has held positions in Lean Transformation and business process improvement. At United Technologies, Mona held positions as a Global Ethics Officer and Export Controls Officer. Mona’s accomplishments include a 100% decrease in OSHA-recordable incidents worldwide, a 50% decrease in repair turn time, and 100% compliance with export controls activities for international shipment for the United Technologies organization. Further, in her role as Professional Project Manager for a well-known alarm monitoring company in the Southeast Mona has successfully implemented the Eclipse and WeSuite CRM, Sales, and estimating systems for the residential and commercial divisions, respectively.
Mona earned her undergraduate degree from Clemson University where she studied Industrial Education and Management. She then went on to earn an MBA in Project Management and an MS in Organizational Leadership from Brenau University.
Mona’s decision to open a one-member LLC recruiting company, Radcliff Recruiting, is just another endeavor because SHE CAN. Since she began her recruiting business recently, she has placed Business Development Managers in tech companies and is partnered with to major recruiters for technology and sales roles.