Salary for Telephone Operators

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Also known as:  411 Directory Assistance Operator, Directory Assistance Operator, Information Operator, Local Telephone Operator, Long Distance Operator, Telephone Exchange Operator

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Telephone operators assist individuals and companies in placing phone calls. There are two types of telephone operators, with the most known switchboard operators. Operators perform numerous duties for individuals who need assistance in placing phone calls. These duties include assisting with collect or person-to-person calls, finding telephone numbers or utilizing directory assistance. More often than not telephone operators use computerized technology to assist in their job. This allows a higher volume of calls to be answered in a more thorough environment. A high school diploma is required to work as a telephone operator. While no college education is needed, an operator must be successful in learning how to operate all of the various equipment used each day, including switchboards and office software for documentation of calls and billing.

A Telephone Operator will normally get salaries ranging from $25,000 - $58,410 based on experience and education levels. will normally receive an average salary of thirty-nine thousand three hundred and fourty dollars every year.

can receive the best pay in New York, where they get job pay of close to $46,540. People in this career receive the best pay in Information, where they receive average wages of $48,510.

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The national wage distribution is shown below. To overlay local salaries for a Telephone Operator, please select your state.
Annual salary
Hourly rate
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SALARY TREND

The annual compensation for this career has gone up since 2004. Salaries have increased by an average of 29.15 percent nationwide in that time.

INDUSTRIES

Telephone Operators tend to make the most in the following industries:

Information
$48,510
Educational Services
$44,890
Public Administration
$43,780
Finance and Insurance
$36,820
Health Care and Social Assistance
$36,070
Accommodation and Food Services
$34,180

In general, they earn less within the industries below:

Administrative, Support and Waste Management Services
$30,110
Other Services (except Public Administration)
$32,940
Retail Trade
$33,450
Accommodation and Food Services
$34,180
Health Care and Social Assistance
$36,070
Finance and Insurance
$36,820