Salary for Telephone Operators

Also known as:  411 Directory Assistance Operator, Directory Assistance Operator, Information Operator, Local Telephone Operator, Long Distance Operator, Telephone Exchange Operator

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Telephone operators assist individuals and companies in placing phone calls. There are two types of telephone operators, with the most known switchboard operators. Operators perform numerous duties for individuals who need assistance in placing phone calls. These duties include assisting with collect or person-to-person calls, finding telephone numbers or utilizing directory assistance. More often than not telephone operators use computerized technology to assist in their job. This allows a higher volume of calls to be answered in a more thorough environment. A high school diploma is required to work as a telephone operator. While no college education is needed, an operator must be successful in learning how to operate all of the various equipment used each day, including switchboards and office software for documentation of calls and billing.

A Telephone Operator will normally receive wages ranging from 24000 and 36000 based on seniority. Telephone Operators can get wages of Thirty Three Thousand Four Hundred dollars on a yearly basis.

Telephone Operators are paid at the highest level in Virginia, where they earn a compensation of approximately $45500. People in this career group receive the best pay in Public Administration, where they can receive average pay of $35500.

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The national wage distribution is shown below. To overlay local salaries for a Telephone Operator, please select your state.
ANNUAL SALARY
HOURLY RATE
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SALARY TREND
The annual compensation for this career has gone up since 2004. Salaries have increased by an average of 10.46 percent nationwide in that time.
INDUSTRIES
Telephone Operators tend to make the most in the following industries
Information $35,500
Public Administration $34,670
Management of Companies and Enterprises $33,220
Retail Trade $32,060
Health Care and Social Assistance $31,560
Educational Services $31,510
In general, they earn less within the industries below
Administrative, Support and Waste Management Services $25,420
Finance and Insurance $30,080
Manufacturing $30,410
Wholesale Trade $31,020
Educational Services $31,510
Health Care and Social Assistance $31,560
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