Quality Control Systems Managers

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Also known as:
Industrial Production Manager, Manufacturing Director, Plant Chief, Plant Manager, Plant Superintendent, Production Control Manager

SNAPSHOT
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
HIGH
Competition for this position
HIGH
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Stop production if serious product defects are present.

Generate and maintain quality control operating budgets.

Review and update standard operating procedures or quality assurance manuals.

Participate in the development of product specifications.

Evaluate new testing and sampling methodologies or technologies to determine usefulness.

Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.

Coordinate the selection and implementation of quality control equipment, such as inspection gauges.

Direct the tracking of defects, test results, or other regularly reported quality control data.

Instruct staff in quality control and analytical procedures.

Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

Review quality documentation necessary for regulatory submissions and inspections.

MAIN ACTIVITIES
Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
AREAS OF KNOWLEDGE
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Chemistry Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
TOP SKILLS
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Writing Communicating effectively in writing as appropriate for the needs of the audience.