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Also known as:
Animal Control Officer, Animal Cruelty Investigator, Animal Treatment Investigator, Animal Warden, Dog Catcher, Dog Warden, Humane Officer
You need a lot more than love for animals to be an animal control worker. But that's a good place to start. Animal control workers take care of animals who are abandoned, unattended, unlicensed, mistreated, or who pose a danger to the community. In addition to feeding the animals and cleaning their ...
pens, the job will often include caring for creatures who will be put to sleep. But it might involve arranging for the adoption of animals in your care.
Animal control workers are often on call at night, on weekends, and holidays. They need to be part of a local police department, an independent agency, or a private organization. Training often takes place on the job, though some career schools and police academies offer courses in animal control work.
To be an animal control worker takes a dedication to the public good and to the animals as well as patience and assertiveness. Your reward is knowing you help protect creatures that cannot speak for themselves.
SNAPSHOT
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Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
HIGH
Competition for this position
LOW
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
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DAILY TASKS
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Prepare for prosecutions related to animal treatment, and give evidence in court.
Examine animal licenses, and inspect establishments housing animals for compliance with laws.
Educate the public about animal welfare, and animal control laws and regulations.
Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
Write reports of activities, and maintain files of impoundments and dispositions of animals.
Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
Answer inquiries from the public concerning animal control operations.
Euthanize rabid, unclaimed, or severely injured animals.
Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
Supply animals with food, water, and personal care.
Issue warnings or citations in connection with animal-related offenses, or contact police to report violations and request arrests.
MAIN ACTIVITIES
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Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
AREAS OF KNOWLEDGE
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Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
KEY ABILITIES
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Written Expression
The ability to communicate information and ideas in writing so others will understand.
Arm-Hand Steadiness
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
TOP SKILLS
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
