First-Line Supervisors of Production and Operating Workers

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Also known as:
Assembly Line Supervisor, Assembly Supervisor, Die Cast Supervisor, Machine Assembler Supervisor, Machinist Supervisor, Molding Supervisor, Paper Machine Supervisor, Printing Supervisor, Printing Worker Supervisor, Tool Room Supervisor

SNAPSHOT
Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
HIGH
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Plan and develop new products and production processes.

Recommend or execute personnel actions, such as hirings, evaluations, or promotions.

Evaluate employee performance.

Calculate labor and equipment requirements and production specifications, using standard formulas.

Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.

Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

Set up and adjust machines and equipment.

Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.

Requisition materials, supplies, equipment parts, or repair services.

Confer with management or subordinates to resolve worker problems, complaints, or grievances.

Inspect materials, products, or equipment to detect defects or malfunctions.

MAIN ACTIVITIES
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Guiding, Directing, and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
AREAS OF KNOWLEDGE
Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
TOP SKILLS
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Time Management Managing one's own time and the time of others.
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
Speaking Talking to others to convey information effectively.
Coordination Adjusting actions in relation to others' actions.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.