Insurance Claims and Policy Processing Clerks helps professionals in insurance claims or policy processing clerk careers find better opportunities across all specialties and locations.

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Also known as:  Insurance Claims Clerk, Insurance Clerk, Insurance Examining Clerk, Insurance Policy Issue Clerk, Underwriting Assistant, Underwriting Clerk


Insurance is a safety net most people rely on. Helping to make sure that safety net is in proper order is the responsibility of insurance claims and policy processing clerks. They organize the information and documents needed to keep policies properly updated. They also work to resolve claims.
r>Policy processing clerks deal with new insurance policies by checking that applications are filled out completely before sending them on for review. They may need to call agents or applicants for missing information. When policies are approved, these clerks prepare the documents and calculate the premiums using specialized software programs.

They also update existing policies. When beneficiaries or coverage changes, they make sure the appropriate agents, carriers, and policy holders are notified. Claims clerks need to be equally detail-oriented, collecting the information about a claim, compiling a computerized report, and sending it on to a claims representative to determine settlement.

These clerks work a standard 40-hour week in comfortable offices, but the duties can be repetitive and sedentary. They need to pay close attention because errors could jeopardize a customer's coverage just when it's most needed.

A high school diploma, along with strong typing and computer skills, can get you started as an insurance clerk. Previous customer service experience is very attractive to a potential employer. You can insure your future by adding some college courses to your on-the-job experience. That can give you a boost towards promotion to a supervisory or claims representative position.
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
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