Licensing Examiners and Inspectors

This occupation has now been updated to Compliance Officers

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Also known as:
Air Pollution Compliance Inspector, Compliance Investigator, Driver's License Examiner, EEO Officer, Environmental Compliance Inspector, Equal Employment Opportunity Investigator, Equal Employment Opportunity Officer, Equal Employment Opportunity Representative, Immigration Investigator, Inspector of Weights and Measures

ABOUT LICENSING EXAMINER OR INSPECTOR CAREERS
Video transcript

The U.S. Postal Service handles more mail than any other postal service in the world. That makes the typical post office a very busy place. Making sure that everything is operating properly is the responsibility of postmasters and superintendents. These senior managers oversee all aspects of the post office, from the mechanical systems that move the mail to the personnel that comprise the staff. This is a career that requires solid business, management, and interpersonal skills.

Part of the job is hiring and training employees, as well as evaluating their performance. Dealing with customer complaints calls for a friendly, even-natured disposition comfortable with problem-solving. Critical thinking is also important.

Postmasters and superintendents purchase equipment and supplies and prepare reports. Many work their way up through the government postal service. A high school diploma is necessary to enter at the ground level. Additional training can be learned on the job. Hours are regular, but the postmaster may have to be flexible during high-volume seasons.

The post office is an indispensable link in our chain of communication. Post masters and mail superintendents help ensure that neither rain, nor snow, nor gloom of night will stop the U.S. mail.

SNAPSHOT
Examine, evaluate, and investigate eligibility for or conformity with laws and regulations governing contract compliance of licenses and permits, and perform other compliance and enforcement inspection and analysis activities not classified elsewhere.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
HIGH
Competition for this position
LOW
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Prepare reports of activities, evaluations, recommendations, or decisions.

Administer oral, written, road, or flight tests to license applicants.

Warn violators of infractions or penalties.

Score tests and observe equipment operation and control to rate ability of applicants.

Evaluate applications, records, or documents to gather information about eligibility or liability issues.

Issue licenses to individuals meeting standards.

Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.

MAIN ACTIVITIES
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
AREAS OF KNOWLEDGE
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
KEY ABILITIES
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension The ability to read and understand information and ideas presented in writing.
Speech Recognition The ability to identify and understand the speech of another person.
Speech Clarity The ability to speak clearly so others can understand you.
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision The ability to see details at close range (within a few feet of the observer).
Written Expression The ability to communicate information and ideas in writing so others will understand.
TOP SKILLS
Speaking Talking to others to convey information effectively.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
Writing Communicating effectively in writing as appropriate for the needs of the audience.