Loss Prevention Managers

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SNAPSHOT

Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

Leadership	HIGH
Critical decision making	HIGH
Level of responsibilities	HIGH
Job challenge and pressure to meet deadlines	MED
Dealing and handling conflict	HIGH

Competition for this position	MED
Communication with others	HIGH
Work closely with team members, clients etc.	HIGH
Comfort of the work setting	HIGH
Exposure to extreme environmental conditions	LOW
Exposure to job hazards	LOW
Physical demands	LOW

Daily tasks

Direct installation of covert surveillance equipment, such as security cameras.

Hire or supervise loss prevention staff.

Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.

Collaborate with law enforcement to investigate and solve external theft or fraud cases.

Coordinate theft and fraud investigations involving career criminals or organized group activities.

Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.

Recommend improvements in loss prevention programs, staffing, scheduling, or training.

Advise retail establishments on development of loss-investigation procedures.

Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.

Supervise surveillance, detection, or criminal processing related to theft and criminal cases.

Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.

MAIN ACTIVITIES

Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Training and Teaching Others	Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Interacting With Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

AREAS OF KNOWLEDGE

Public Safety and Security	Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government	Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management	Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training	Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Psychology	Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Computers and Electronics	Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

TOP SKILLS

Speaking	Talking to others to convey information effectively.
Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension	Understanding written sentences and paragraphs in work related documents.

Instructing	Teaching others how to do something.

Complex Problem Solving	Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Time Management	Managing one's own time and the time of others.

Monitoring	Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Critical Thinking	Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.