Telecommunications Engineering Specialists

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Also known as:
Communications Engineer, Design Engineer, Engineer, Infrastructure Engineer, Network Analyst, Network and Security Engineer, Network Consultant, Network Engineer, Network Systems Consultant, Networking Systems and Distributed Systems Engineer

Video transcript

Telecommunications engineering specialists design voice, video, and data communications systems to keep users connected. They install equipment incorporating copper or fiber optic cabling, complex networks, and switching systems, to transmit phone, cable, and broadband data. Telecommunications engineering specialists' projects range from installing phone systems, automated teller machines and alarms for a bank, to large scale projects such as overseeing the installation of fiber optic cabling to bring broadband data access to a region. They troubleshoot and resolve problems related to all types of telecom systems, install both hardware and software, and document the systems they maintain. Telecommunication system security looms large in this field; they perform regular system backups to prevent down time or data loss. When disaster strikes a system, from a single business to a large city or region, they help to recover the area's phone and broadband systems. Keeping up to date on new technology is expected. Telecommunications engineering specialists work in a variety of organizations, including city governments, school districts, healthcare facilities, and utilities. Work schedules often exceed 40 hours a week. Requirements vary depending on the position's scope, and range from a technical certificate to an associate's or bachelor's degree in electronics, computer science, or a related field, along with related work experience.

Design or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervise installation, service, and maintenance.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
Physical demands
Daily tasks

Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.

Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.

Inspect sites to determine physical configuration, such as device locations and conduit pathways.

Prepare system activity and performance reports.

Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.

Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.

Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.

Estimate costs for system or component implementation and operation.

Assess existing facilities' needs for new or modified telecommunications systems.

Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.

Implement or perform preventive maintenance, backup, or recovery procedures.

Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Scheduling Work and Activities Scheduling events, programs, and activities, as well as the work of others.
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Design Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
Speaking Talking to others to convey information effectively.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.