Audiovisual Equipment Installers and Repairers

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Also known as:
Cable Installation Technician, Electric Organ Checker, Electronic Musical Instrument Repairer, Home Stereo Equipment Installer, Home Theater Installer, Satellite Dish Installer, Stereo Equipment Installer, Television Installer, Television Repairer, Wireless Internet Installer

ABOUT AUDIOVISUAL EQUIPMENT INSTALLER AND REPAIRER CAREERS
Video transcript

Today, home entertainment can go way beyond a CD player and a VCR to elaborate home theaters. To set up these systems, people often turn to the experts - electronic home entertainment equipment installers and repairers. These technicians often work right in the customer's home, designing, installing, and repairing the systems.

Components such as large-screen TVs can be heavy, requiring physical strength to carry and position them. Most installations and repairs can be done with common power and hand tools. This career requires a basic knowledge of electronics. Technicians need to be able to read and follow detailed manuals and written instructions.

Learning on the job from an experienced technician is common. Training is also available at trade schools and community colleges. Besides technical knowledge, good communication skills are important in dealing with clients. You need to be able to answer questions and give clear explanations.

As high-tech entertainment equipment becomes more affordable, consumers will increasingly need to rely on the expertise of installers and repairers.

SNAPSHOT
Install, repair, or adjust audio or television receivers, stereo systems, camcorders, video systems, or other electronic entertainment equipment in homes or other venues. May perform routine maintenance.
Leadership
LOW
Critical decision making
LOW
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
LOW
Work closely with team members, clients etc.
LOW
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Make service calls to repair units in customers' homes, or return units to shops for major repairs.

Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.

Keep records of work orders and test and maintenance reports.

Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.

Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.

Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.

Instruct customers on the safe and proper use of equipment.

Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.

Confer with customers to determine the nature of problems or to explain repairs.

MAIN ACTIVITIES
Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
Repairing and Maintaining Electronic Equipment Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
AREAS OF KNOWLEDGE
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Mechanical Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Design Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
TOP SKILLS
Troubleshooting Determining causes of operating errors and deciding what to do about it.
Repairing Repairing machines or systems using the needed tools.
Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.