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Also known as:
C-CYFSW, Certified Children, Youth, and Family Social Worker, Child Abuse Worker, Child and Family Services Worker, Child Protective Services Social Worker, Child Protective Services Specialist, Child Welfare Social Worker, Child Welfare Worker, Family Preservation Caseworker, Family Preservation Worker
Social workers belong to an important profession that involves helping people solve their own problems. To be successful in this type of work, it is necessary to have more than just a caring attitude. You must be good at relating to other people and be prepared to stick with them through the difficu ...
lt times of their lives.
For example, social workers may provide emotional support and useful advice to clients whose families are dealing with child abuse or domestic violence. They may also assist people in overcoming drug addiction by helping them get admitted to rehabilitation programs.
Teamwork is an important part of this profession; the emotional demands placed on social workers cause them to rely on their colleagues for advice and assistance. Other duties that don't involve directly working with people range from researching information about public assistance programs to filling out applications and legal forms.
To handle any of these demanding responsibilities, social workers must have an ability to manage their time effectively. Although the work demands a lot of dedication and can be emotionally challenging, helping people overcome their problems can make social work extremely gratifying.
Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
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Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
Collect supplementary information needed to assist client, such as employment records, medical records, or school reports.
Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts, to help children who face problems such as disabilities, abuse, or poverty.
Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing.
Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
AREAS OF KNOWLEDGE
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to read and understand information and ideas presented in writing.
The ability to communicate information and ideas in writing so others will understand.
The ability to speak clearly so others can understand you.
The ability to identify and understand the speech of another person.
The ability to apply general rules to specific problems to produce answers that make sense.
Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Understanding written sentences and paragraphs in work related documents.
Being aware of others' reactions and understanding why they react as they do.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Actively looking for ways to help people.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Communicating effectively in writing as appropriate for the needs of the audience.
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