Couriers and Messengers

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Also known as:  Bank Courier, Bicycle Messenger, Courier, Court Messenger, Laboratory Courier, Office Messenger, Office Runner

ABOUT COURIER OR MESSENGER CAREERS

VIDEO TRANSCRIPT Expand
Some call them messengers, some call them couriers. What they do is pick up and deliver letter, important business documents, or packages. Even in the electronic age, the physical act of delivering something important is essential.

A messenger is called when the item has to be delivered quick ...
ly or when it's so important that it has to be hand-carried to its destination. Usually, messengers deliver things locally - either within a building, when they work for a large company, or across town in a metropolitan area. They get their orders by phone or radio and get moving.

A messenger can be an independent contractor working for him- or herself or a salaried or commissioned employee. This kind of work is available at large financial institutions like banks and insurance companies and also at a messenger or delivery service. It's a job that requires efficiency and the ability to read addresses and find locations.

As many messengers move on to other occupations, there is a steady stream of openings for courier work. Electronic transfer of materials will continue to cut in to the need for messengers, but large documents, medical samples, and other materials still must get there the old-fashioned way.

Many messengers work on foot or on their own bikes. You might also have to invest in gear, such as a carrying bag. To be a motor messenger, you'll need a valid driver's license and, sometimes, your own vehicle. You'll need to make sure it's registered and inspected properly so you're ready for the road.
SNAPSHOT Expand
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
LOW
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
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DAILY TASKS Expand
Sort items to be delivered according to the delivery route.
Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials.
Plan and follow the most efficient routes for delivering goods.
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
Unload and sort items collected along delivery routes.
MAIN ACTIVITIES Expand
Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Handling and Moving Objects Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
AREAS OF KNOWLEDGE Expand
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Geography Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
KEY ABILITIES Expand
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Speech Recognition The ability to identify and understand the speech of another person.
Speech Clarity The ability to speak clearly so others can understand you.
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Near Vision The ability to see details at close range (within a few feet of the observer).
Manual Dexterity The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
TOP SKILLS Expand
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Service Orientation Actively looking for ways to help people.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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