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Also known as:
Bank Courier, Bicycle Messenger, Courier, Court Messenger, Laboratory Courier, Office Messenger, Office Runner
Some call them messengers, some call them couriers. What they do is pick up and deliver letter, important business documents, or packages. Even in the electronic age, the physical act of delivering something important is essential.
A messenger is called when the item has to be delivered quick ...
ly or when it's so important that it has to be hand-carried to its destination. Usually, messengers deliver things locally - either within a building, when they work for a large company, or across town in a metropolitan area. They get their orders by phone or radio and get moving.
A messenger can be an independent contractor working for him- or herself or a salaried or commissioned employee. This kind of work is available at large financial institutions like banks and insurance companies and also at a messenger or delivery service. It's a job that requires efficiency and the ability to read addresses and find locations.
As many messengers move on to other occupations, there is a steady stream of openings for courier work. Electronic transfer of materials will continue to cut in to the need for messengers, but large documents, medical samples, and other materials still must get there the old-fashioned way.
Many messengers work on foot or on their own bikes. You might also have to invest in gear, such as a carrying bag. To be a motor messenger, you'll need a valid driver's license and, sometimes, your own vehicle. You'll need to make sure it's registered and inspected properly so you're ready for the road.
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
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Sort items to be delivered according to the delivery route.
Walk, ride bicycles, drive vehicles, or use public conveyances in order to reach destinations to deliver messages or materials.
Deliver messages and items, such as newspapers, documents, and packages, between establishment departments, and to other establishments and private homes.
Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
Plan and follow the most efficient routes for delivering goods.
Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
Unload and sort items collected along delivery routes.
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
AREAS OF KNOWLEDGE
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
The ability to speak clearly so others can understand you.
The ability to identify and understand the speech of another person.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
The ability to see details at close range (within a few feet of the observer).
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Talking to others to convey information effectively.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Understanding written sentences and paragraphs in work related documents.
Managing one's own time and the time of others.
Being aware of others' reactions and understanding why they react as they do.
Communicating effectively in writing as appropriate for the needs of the audience.