Crossing Guards and Flaggers

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Also known as:
Construction Site Crossing Guard, Crossing Guard, School Crossing Guard, School Traffic Guard

ABOUT CROSSING GUARD AND FLAGGER CAREERS
Video transcript

The crossing guard helps keep pedestrians of all ages safe. Near schools, they are responsible for helping students cross streets safely, stopping traffic when necessary. At construction sites or other hazardous locations, crossing guards guide vehicle traffic and pedestrians around obstacles and workers, using signs, flags, and hand signals. At railroad crossings, they activate warning signal lights, lower crossing gates until trains pass, and raise gates when crossings are clear.

This is a job that requires a working knowledge of the rules and procedures for traffic safety. That's why many crossing guards are often supervised by the local police department. A high school diploma preferred, but not required. Most guards receive their training on the job. The work is outdoors, day and night, in good weather and bad. In fact, the job becomes even more important when weather is at its worst, because it is harder for drivers and pedestrians to see clearly.

In addition to having good vision themselves, crossing guards must be able to react quickly. They also need the stamina to stand for a long period of time. It may look like an easy job, but crossing guards carry a lot of responsibility - lives depend on them.

SNAPSHOT
Guide or control vehicular or pedestrian traffic at such places as streets, schools, railroad crossings, or construction sites.
Leadership
LOW
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
LOW
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
LOW
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
LOW
Exposure to extreme environmental conditions
HIGH
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Report unsafe behavior of children to school officials.

Record license numbers of vehicles disregarding traffic signals, and report infractions to appropriate authorities.

Monitor traffic flow to locate safe gaps through which pedestrians can cross streets.

Communicate traffic and crossing rules and other information to students and adults.

Direct or escort pedestrians across streets, stopping traffic, as necessary.

Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites.

MAIN ACTIVITIES
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
AREAS OF KNOWLEDGE
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
TOP SKILLS
Speaking Talking to others to convey information effectively.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation Actively looking for ways to help people.
Coordination Adjusting actions in relation to others' actions.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.