The crossing guard helps keep pedestrians of all ages safe. Near schools, they are responsible for helping students cross streets safely, stopping traffic when necessary. At construction sites or other hazardous locations, crossing guards guide vehicle traffic and pedestrians around obstacles and wo ...
rkers, using signs, flags, and hand signals. At railroad crossings, they activate warning signal lights, lower crossing gates until trains pass, and raise gates when crossings are clear.
This is a job that requires a working knowledge of the rules and procedures for traffic safety. That's why many crossing guards are often supervised by the local police department. A high school diploma preferred, but not required. Most guards receive their training on the job. The work is outdoors, day and night, in good weather and bad. In fact, the job becomes even more important when weather is at its worst, because it is harder for drivers and pedestrians to see clearly.
In addition to having good vision themselves, crossing guards must be able to react quickly. They also need the stamina to stand for a long period of time. It may look like an easy job, but crossing guards carry a lot of responsibility - lives depend on them.
Guide or control vehicular or pedestrian traffic at such places as streets, schools, railroad crossings, or construction sites.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
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Report unsafe behavior of children to school officials.
Record license numbers of vehicles disregarding traffic signals, and report infractions to appropriate authorities.
Communicate traffic and crossing rules and other information to students and adults.
Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites.
Direct or escort pedestrians across streets, stopping traffic as necessary.
Monitor traffic flow to locate safe gaps through which pedestrians can cross streets.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Assisting and Caring for Others
Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Observing, receiving, and otherwise obtaining information from all relevant sources.
AREAS OF KNOWLEDGE
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
The ability to communicate information and ideas in speaking so others will understand.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to speak clearly so others can understand you.
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to identify and understand the speech of another person.
The ability to see details at close range (within a few feet of the observer).
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Talking to others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Actively looking for ways to help people.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Adjusting actions in relation to others' actions.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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