Personal Care Aides

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ABOUT PERSONAL CARE AIDE CAREERS
Video transcript

Home health aides and personal care aides make a major difference in the lives of their clients providing essential health care that their families may not be able to offer. Home health aides help the elderly... people with disabilities... and those recovering from illness... with basic healthcare tasks such as changing dressings and administering medications. They monitor their clients' health and report changes in status to licensed nursing staff, who direct their work. Personal care aides sometimes called caregivers or personal attendants generally provide only non-medical services, including companionship, cleaning, cooking, and driving. Their clients may be elderly, or have developmental or intellectual disabilities. Both personal care aides and home health aides may help with routine tasks like feeding, bathing, and dressing. Most aides work in clients' homes, but they may also work in group homes, hospice care, and adult daycare facilities. Some see the same client daily for years, while others work with new clients often. Full-time work is common but many aides work part time... their schedules generally depend on clients' needs. Most aides have a high school diploma, although not all positions require it. Jobs in certified home health or hospice agencies require formal training and certification. Some states require additional certification. While these careers can be emotionally and physically demanding clients... and their families... rely on the skills and integrity of home health and personal care aides.

SNAPSHOT
Provide personalized assistance to individuals with disabilities or illness who require help with personal care and activities of daily living support (e.g., feeding, bathing, dressing, grooming, toileting, and ambulation). May also provide help with tasks such as preparing meals, doing light housekeeping, and doing laundry. Work is performed in various settings depending on the needs of the care recipient and may include locations such as their home, place of work, out in the community, or at a daytime nonresidential facility.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
LOW
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

Instruct or advise clients on issues, such as household cleanliness, utilities, hygiene, nutrition, or infant care.

Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Administer bedside or personal care, such as ambulation or personal hygiene assistance.

Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

MAIN ACTIVITIES
Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Documenting/Recording Information Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
AREAS OF KNOWLEDGE
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Medicine and Dentistry Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
TOP SKILLS
Service Orientation Actively looking for ways to help people.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management Managing one's own time and the time of others.
Coordination Adjusting actions in relation to others' actions.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.