Property, Real Estate, and Community Association Managers

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Also known as:  Apartment Manager, Building Rental Manager, Community Association Manager, Condominium Association Manager, Homeowner Association Manager, Land Acquisition Manager, Leasing Property Manager, Property Manager, Real Estate Manager

ABOUT PROPERTY, REAL ESTATE, OR COMMUNITY ASSOCIATION MANAGER CAREERS

VIDEO TRANSCRIPT Expand
Property or real estate managers are the people who supervise the vital behind the scenes operations of malls, commercial office buildings or apartment buildings. They advertise apartments and commercial space, negotiate leases, pay bills, prepare financial statements, and report to the owners on th ...
e status of their properties.

Managers also negotiate contracts for building services and hire and supervise maintenance and management personnel. They act as the owners' agents and often manage several properties. Most employers prefer managers with degrees in real estate, business, and finance. They must be good administrators, have good oral and written communication skills and enjoy dealing with a wide variety of people.

Work time is split between the office and being on-site at the property. The hours can be long and sometimes unpredictable. Managers must be available at all hours of the day in the event of an emergency. Evening and weekend hours are often necessary to show vacant properties to prospective clients or to attend building association meetings.

Apartment building managers often live in the property they manage. If you like running things and are up to the challenges, a career as a property and real estate manager can be a rewarding one.
SNAPSHOT Expand
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
MED
Dealing and handling conflict
HIGH
Competition for this position
MED
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
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DAILY TASKS Expand
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
Review rents to ensure that they are in line with rental markets.
Prepare detailed budgets and financial reports for properties.
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Determine and certify the eligibility of prospective tenants, following government regulations.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
Purchase building and maintenance supplies, equipment, or furniture.
MAIN ACTIVITIES Expand
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing Administrative Activities Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
AREAS OF KNOWLEDGE Expand
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
KEY ABILITIES Expand
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Written Expression The ability to communicate information and ideas in writing so others will understand.
Written Comprehension The ability to read and understand information and ideas presented in writing.
Speech Clarity The ability to speak clearly so others can understand you.
Speech Recognition The ability to identify and understand the speech of another person.
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Near Vision The ability to see details at close range (within a few feet of the observer).
TOP SKILLS Expand
Speaking Talking to others to convey information effectively.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Negotiation Bringing others together and trying to reconcile differences.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Coordination Adjusting actions in relation to others' actions.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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