Property, Real Estate, and Community Association Managers

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Also known as:
Apartment Manager, Building Rental Manager, Community Association Manager, Condominium Association Manager, Homeowner Association Manager, Land Acquisition Manager, Leasing Property Manager, Property Manager, Real Estate Manager

ABOUT PROPERTY, REAL ESTATE, OR COMMUNITY ASSOCIATION MANAGER CAREERS
Video transcript

Property or real estate managers are the people who supervise the vital behind the scenes operations of malls, commercial office buildings or apartment buildings. They advertise apartments and commercial space, negotiate leases, pay bills, prepare financial statements, and report to the owners on the status of their properties.

Managers also negotiate contracts for building services and hire and supervise maintenance and management personnel. They act as the owners' agents and often manage several properties. Most employers prefer managers with degrees in real estate, business, and finance. They must be good administrators, have good oral and written communication skills and enjoy dealing with a wide variety of people.

Work time is split between the office and being on-site at the property. The hours can be long and sometimes unpredictable. Managers must be available at all hours of the day in the event of an emergency. Evening and weekend hours are often necessary to show vacant properties to prospective clients or to attend building association meetings.

Apartment building managers often live in the property they manage. If you like running things and are up to the challenges, a career as a property and real estate manager can be a rewarding one.

SNAPSHOT
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
MED
Dealing and handling conflict
HIGH
Competition for this position
HIGH
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.

Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.

Prepare detailed budgets and financial reports for properties.

Purchase building and maintenance supplies, equipment, or furniture.

Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.

Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.

Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

MAIN ACTIVITIES
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
Resolving Conflicts and Negotiating with Others Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Communicating with Persons Outside Organization Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
AREAS OF KNOWLEDGE
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
TOP SKILLS
Speaking Talking to others to convey information effectively.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Coordination Adjusting actions in relation to others' actions.
Negotiation Bringing others together and trying to reconcile differences.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.