Management Analysts

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Also known as:
Business Analyst, Business Consultant, Business Management Analyst, Business Process Consultant, Clerical Methods Analyst, Commercial Specialist, Industrial Analyst, Management Analyst, Management Consultant, Records Management Analyst

ABOUT MANAGEMENT ANALYST CAREERS
Video transcript

People running businesses can be so caught up in the day-today decisions that they can lose sight of the big picture. That's where management analysts come in. They identify problems and offer solutions to help managers run their companies as efficiently and effectively as possible.

For example, management analysts may look at how the company is organized. They may help set-up new systems. They also might prepare operations and procedures manuals and train employees. Some large companies have management analysts on staff. Other analysts work as consultants. Usually this is an office job with predictable hours. But when travel is required, or when important reports are due, the work week can expand and intensify.

Depending on the position , training requirements can range from college business courses, to a master's degree and years of experience in the field. This is a career for people with strong problem solving and communication skills and a keen appreciation of the beauty of a well-run business.

SNAPSHOT
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
MED
Dealing and handling conflict
LOW
Competition for this position
HIGH
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.

Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.

Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.

Design, evaluate, recommend, and approve changes of forms and reports.

Analyze data gathered and develop solutions or alternative methods of proceeding.

Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.

Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.

Gather and organize information on problems or procedures.

Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.

Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.

MAIN ACTIVITIES
Provide Consultation and Advice to Others Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Analyzing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used.
Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
AREAS OF KNOWLEDGE
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Sociology and Anthropology Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
TOP SKILLS
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Speaking Talking to others to convey information effectively.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.