Taxi Drivers and Chauffeurs

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Also known as:  Cab Driver, Courtesy Car Driver, Courtesy Van Driver, Funeral Car Driver, Hearse Driver, Limousine Driver, Livery Car Driver, Shuttle Bus Driver

ABOUT TAXI DRIVER OR CHAUFFEUR CAREERS

VIDEO TRANSCRIPT Expand
Being a taxi driver or chauffeur is a way to make money in-between or in addition to other jobs. Some people make a career of it. In most big cities, taxis and hired cars and rivers transport tourists, businesspeople, the elderly, and people who otherwise can't or don't drive themselves or take publ ...
ic transportation, so there is always a need for drivers, but it can be stressful physically and mentally. Sometimes it can be dangerous, because taxi drivers are believed to carry cash and are targets for crime.

Many cities are taking action to make this occupation safer, requiring security systems in cars for hire. Local government issued special driver's licenses, sometimes called a "hack" license, for taxi drivers and chauffeurs. A training program or written exam or both is usually required. Some taxi and limousine companies give new drivers on-the-job training, showing them how to use the meter, respond to a dispatcher, and handle paperwork. Depending on the company, they might be dispatched by radio or pick up people flagging cabs on the street. Other drivers work for corporations or individuals. About 1/3 of taxi drivers and chauffeurs are self-employed, using their own vehicle.

Good business skills and knowledge of mechanics can help keep expenses in line. You have to be able to get along with people--all kinds of people. You have to be a safe and alert driver even 11 hours into a 12-hour shift. You'll need a strong back for lifting luggage and sitting for hours, a good sense of direction, and a courteous demeanor to boost your income with tips. The occupation is characterized by a high rate of turnover, as many people use these jobs as a steppingstone to better-paying careers in the transportation field.
SNAPSHOT Expand
Drive automobiles, vans, or limousines to transport passengers. May occasionally carry cargo. Includes hearse drivers.
Leadership
MED
Critical decision making
LOW
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
LOW
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
LOW
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
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DAILY TASKS Expand
Complete accident reports when necessary.
Perform errands for customers or employers, such as delivering or picking up mail and packages.
Arrange to pick up particular customers or groups on a regular schedule.
Notify dispatchers or company mechanics of vehicle problems.
Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
Record name, date, and taxi identification information on trip sheets, along with trip information such as time and place of pickup and drop-off, and total fee.
Vacuum and clean interiors, and wash and polish exteriors of automobiles.
Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.
Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.
MAIN ACTIVITIES Expand
Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
AREAS OF KNOWLEDGE Expand
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Psychology Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
KEY ABILITIES Expand
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Near Vision The ability to see details at close range (within a few feet of the observer).
Reaction Time The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Control Precision The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Time Sharing The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
Response Orientation The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
Depth Perception The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
TOP SKILLS Expand
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation Actively looking for ways to help people.
Operation and Control Controlling operations of equipment or systems.
Speaking Talking to others to convey information effectively.
Time Management Managing one's own time and the time of others.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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