Telecommunications Line Installers and Repairers

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Also known as:
Cable Television Installer, Fiber Optic Technician, FIOS Line Installer, Telecommunication Lines Repairer, Telecommunications Line Installer, Telephone Cable Splicer, Telephone Lines Repairer, Telephone Lineworker

ABOUT TELECOMMUNICATIONS LINE INSTALLER OR REPAIRER CAREERS
Video transcript

Every day we pick up the phone, or turn on the television set and expect to have perfect service 24 hours per day. These services come to you through a system of wires and cables, which telephone and cable TV installers and repairers construct and maintain.

Line installers place cable or phone lines underground, or on poles or towers. They also connect wiring inside your home or office, making sure the signal reaches your phone or television set. They may splice wires to connect them, or install fiber optic cable to replace worn or obsolete cables.

Repair workers handle service calls when there has been an interruption in service. They travel to a customer's home or business and trouble-shoot where the technical failure has occurred.

Training for both types of work is largely provided on-the-job, with the best prospects being at large phone and cable companies. Due to deregulation and the expansion of cable and other telecommunication services, this field should expand, as the public demands the latest electronic pipeline be made available to them.

SNAPSHOT
Install and repair telecommunications cable, including fiber optics.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
MED
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
LOW
Exposure to extreme environmental conditions
HIGH
Exposure to job hazards
LOW
Physical demands
MED
Daily tasks

Dig trenches for underground wires or cables.

Pull up cable by hand from large reels mounted on trucks.

Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.

Lay underground cable directly in trenches or string it through conduits running through trenches.

Pull cable through ducts by hand or with winches.

Measure signal strength at utility poles, using electronic test equipment.

Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.

Splice cables, using hand tools, epoxy, or mechanical equipment.

String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.

Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.

Clean or maintain tools or test equipment.

MAIN ACTIVITIES
Performing General Physical Activities Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Handling and Moving Objects Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
AREAS OF KNOWLEDGE
Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mechanical Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Communications and Media Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
TOP SKILLS
Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Speaking Talking to others to convey information effectively.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
Coordination Adjusting actions in relation to others' actions.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Operation and Control Controlling operations of equipment or systems.
Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.