Every day we pick up the phone, or turn on the television set and expect to have perfect service 24 hours per day. These services come to you through a system of wires and cables, which telephone and cable TV installers and repairers construct and maintain.
Line installers place cable or pho ...
ne lines underground, or on poles or towers. They also connect wiring inside your home or office, making sure the signal reaches your phone or television set. They may splice wires to connect them, or install fiber optic cable to replace worn or obsolete cables.
Repair workers handle service calls when there has been an interruption in service. They travel to a customer's home or business and trouble-shoot where the technical failure has occurred.
Training for both types of work is largely provided on-the-job, with the best prospects being at large phone and cable companies. Due to deregulation and the expansion of cable and other telecommunication services, this field should expand, as the public demands the latest electronic pipeline be made available to them.
Install and repair telecommunications cable, including fiber optics.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
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Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
Pull up cable by hand from large reels mounted on trucks; then pull lines through ducts by hand or with winches.
Place insulation over conductors or seal splices with moisture-proof covering.
Lay underground cable directly in trenches or string it through conduits running through trenches.
String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.
Clean or maintain tools or test equipment.
Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
Set up service for customers, installing, connecting, testing, or adjusting equipment.
Splice cables, using hand tools, epoxy, or mechanical equipment.
Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
AREAS OF KNOWLEDGE
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
The ability to see details at close range (within a few feet of the observer).
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Determining causes of operating errors and deciding what to do about it.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Operation and Control
Controlling operations of equipment or systems.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Talking to others to convey information effectively.
Understanding written sentences and paragraphs in work related documents.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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