Tellers

Recruiter.com helps professionals in teller careers find better opportunities across all specialties and locations.





Also known as:  Bank Teller, Commercial Teller, Exchange Teller, Foreign Banknote Teller, Foreign Exchange Clerk, Loan Teller, Money Order Clerk, Receiving Teller, Savings Teller, Securities Teller

ABOUT TELLER CAREERS

VIDEO TRANSCRIPT Expand
Studies have shown that many people continue to do business with a particular bank simply because they like the tellers who serve them. What makes a great teller? While bank tellers have many duties, nearly all of them involve dealing with money. That means they have to be extra careful about everyt ...
hing they do.

A typical business day may include cashing checks, accepting payments for a customer's bills, processing traveller's checks, and even dealing with foreign currencies. An ability to do basic math and an attention to detail are essential.

But someone who can combine that with a cheerful, outgoing personality can do quite well as a bank teller. And since many banks promote from within, it's not at all uncommon for someone to start as a teller and rise to branch manager, vice president, or even president of the bank.
SNAPSHOT Expand
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
LOW
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
HIGH
Competition for this position
HIGH
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Want to pursue a career as Teller? Create a job alert, and get new job listings in your area sent directly to you.
DAILY TASKS Expand
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
Sort and file deposit slips and checks.
Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Resolve problems or discrepancies concerning customers' accounts.
Identify transaction mistakes when debits and credits do not balance.
Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Carry out special services for customers, such as ordering bank cards and checks.
Prepare and verify cashier's checks.
MAIN ACTIVITIES Expand
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
AREAS OF KNOWLEDGE Expand
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
KEY ABILITIES Expand
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition The ability to identify and understand the speech of another person.
Speech Clarity The ability to speak clearly so others can understand you.
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Number Facility The ability to add, subtract, multiply, or divide quickly and correctly.
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Near Vision The ability to see details at close range (within a few feet of the observer).
TOP SKILLS Expand
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking Talking to others to convey information effectively.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Mathematics Using mathematics to solve problems.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation Actively looking for ways to help people.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
There is a better job out there!
Post your resume to the largest network of recruiters on the planet. START