Ambulance Drivers and Attendants, Except Emergency Medical Technicians

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Also known as:
Ambulance Attendant, Emergency Medical Services (EMS) Driver, Emergency Medical Services Driver

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ABOUT AMBULANCE DRIVER OR ATTENDANT CAREERS

Video transcript

Ambulette drivers and attendants drive vehicles and assist in transporting sick or injured people. Many of these jobs do not come with flashing lights and sirens, however. Often, people who are getting over procedures, or need help getting to and from medical care, are also taken care of by ambulette drivers and attendants.

Along with the kind of license required by the state where you work and the institution or organization that hires you, you might also be required to have a first aid training certificate from the Red Cross. You can also expect to be tested for drug or alcohol use.

This is a job that requires physical strength and patience under pressure. Even though you might need to hurry, you can never rush. The people who do this job well can be a tremendous source of reassurance to people in a high state of anxiety. If you find you love the work, you might decide to seek further training to become an emergency medical technician.

SNAPSHOT

Drive ambulance or assist ambulance driver in transporting sick, injured, or convalescent persons. Assist in lifting patients.

Leadership	HIGH
Critical decision making	HIGH
Level of responsibilities	HIGH
Job challenge and pressure to meet deadlines	HIGH
Dealing and handling conflict	LOW

Competition for this position	HIGH
Communication with others	HIGH
Work closely with team members, clients etc.	HIGH
Comfort of the work setting	LOW
Exposure to extreme environmental conditions	LOW
Exposure to job hazards	LOW
Physical demands	MED

Daily tasks

Restrain or shackle violent patients.

Earn and maintain appropriate certifications.

Administer first aid, such as bandaging, splinting, or administering oxygen.

Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials.

Perform minor maintenance on emergency medical services vehicles, such as ambulances.

Place patients on stretchers and load stretchers into ambulances, usually with assistance from other attendants.

Drive ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons.

Accompany and assist emergency medical technicians on calls.

Replace supplies and disposable items on ambulances.

Remove and replace soiled linens or equipment to maintain sanitary conditions.

Clean and wash rigs, ambulances, or equipment.

MAIN ACTIVITIES

Assisting and Caring for Others	Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Operating Vehicles, Mechanized Devices, or Equipment	Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.

Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Inspecting Equipment, Structures, or Material	Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Performing General Physical Activities	Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

AREAS OF KNOWLEDGE

Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security	Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Administration and Management	Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Law and Government	Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Transportation	Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Education and Training	Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Medicine and Dentistry	Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

TOP SKILLS

Service Orientation	Actively looking for ways to help people.
Critical Thinking	Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking	Talking to others to convey information effectively.

Reading Comprehension	Understanding written sentences and paragraphs in work related documents.

Social Perceptiveness	Being aware of others' reactions and understanding why they react as they do.

Active Learning	Understanding the implications of new information for both current and future problem-solving and decision-making.

Judgment and Decision Making	Considering the relative costs and benefits of potential actions to choose the most appropriate one.