Amusement and Recreation Attendants

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Also known as:
Amusement Park Worker, Animal Ride Attendant, Arcade Attendant, Carnival Worker, Ferris Wheel Operator, Golf Caddy, Ice Rink Attendant, Ride Operator, Rides Attendant, Ski Lift Attendant

See all Hospitality and Tourism Careers.

ABOUT AMUSEMENT AND RECREATION ATTENDANT CAREERS

Video transcript

When people are looking for amusement and recreation, they can go to places like Disney World, Six Flags, Sesame Place, Busch Gardens, and other theme parks. To ensure that the public has a fun and entertaining yet safe experience, amusement and recreation attendants schedule the use of facilities, allocate equipment to participants in sporting events, collect fees from patrons, or operate carnival rides or amusement concessions.

Advancement possibilities may be limited, but if you are a people person and are interested in the fast-growing recreation industry, there is no better way to gain front-line experience than to spend some time as an amusement/recreation attendant.

SNAPSHOT

Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

Leadership	HIGH
Critical decision making	LOW
Level of responsibilities	LOW
Job challenge and pressure to meet deadlines	LOW
Dealing and handling conflict	LOW

Competition for this position	LOW
Communication with others	HIGH
Work closely with team members, clients etc.	HIGH
Comfort of the work setting	LOW
Exposure to extreme environmental conditions	LOW
Exposure to job hazards	LOW
Physical demands	LOW

Daily tasks

Sell tickets and collect fees from customers.

Record details of attendance, sales, receipts, reservations, or repair activities.

Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.

Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.

Direct patrons to rides, seats, or attractions.

Provide information about facilities, entertainment options, and rules and regulations.

MAIN ACTIVITIES

Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
Inspecting Equipment, Structures, or Material	Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Thinking Creatively	Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Performing General Physical Activities	Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.

Training and Teaching Others	Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

AREAS OF KNOWLEDGE

Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security	Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Administration and Management	Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Sales and Marketing	Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Computers and Electronics	Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Communications and Media	Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Mathematics	Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

TOP SKILLS

Speaking	Talking to others to convey information effectively.
Service Orientation	Actively looking for ways to help people.
Social Perceptiveness	Being aware of others' reactions and understanding why they react as they do.

Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Monitoring	Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination	Adjusting actions in relation to others' actions.

Critical Thinking	Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Time Management	Managing one's own time and the time of others.