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Also known as:
Barkeep, Bartender, Drink Mixer, Mixologist, Taproom Attendant
Bartenders fill the beer, wine, and mixed drink orders that waiters and waitresses take from patrons seated in a restaurant or lounge. Most do the same for customers seated at the bar. Whether through vocational school training or personal experience, most bartenders know how to prepare drink orders ...
quickly and efficiently, even during an establishment's busiest periods.
However, since the same brands are available everywhere, the most important part of a bartender's job is usually the creation of a friendly, welcoming atmosphere that encourages customers to return on a regular basis. Bartenders spend a lot of time on their feet and depend on tips for a substantial part of their income. In addition, half of all bartenders work a part-time schedule.
Regardless of schedule, being a bartender can be a very satisfying job for anyone who is genuinely interested in other people.
Mix and serve drinks to patrons, directly or through waitstaff.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
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Ask customers who become loud and obnoxious to leave, or physically remove them.
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Arrange bottles and glasses to make attractive displays.
Check identification of customers to verify age requirements for purchase of alcohol.
Slice and pit fruit for garnishing drinks.
Serve snacks or food items to customers seated at the bar.
Take beverage orders from serving staff or directly from patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Balance cash receipts.
Serve wine, and bottled or draft beer.
Clean bars, work areas, and tables.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Communicating with Persons Outside Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
AREAS OF KNOWLEDGE
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
The ability to communicate information and ideas in speaking so others will understand.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to identify and understand the speech of another person.
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
The ability to see details at close range (within a few feet of the observer).
The ability to speak clearly so others can understand you.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Actively looking for ways to help people.
Talking to others to convey information effectively.
Being aware of others' reactions and understanding why they react as they do.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Adjusting actions in relation to others' actions.
Bringing others together and trying to reconcile differences.