Gambling and Sports Book Writers and Runners
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Also known as:
Betting Clerk, Bookie, Casino Floor Runner, Keno Runner, Keno Writer, Race and Sports Book Writer, Race Book Writer, Sports Book Board Attendant, Sportsbook Ticket Writer
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In addition to the common games of chance, like slot machines and roulette, casinos offer legal bets on the outcome of horse races. In Nevada, casinos are allowed to offer bets on sporting events as well. Therefore, depending on the state, the job is called "manager of the race book" or "manager of the race and sports book." In either case, the job requires knowing a lot about betting and how to manage people.
The manager directs a staff of tellers who write bets for customers, usually right up to the beginning of an event. Often, these events are shown live to the gaming crowd on big video screens. It's hectic and emotions rise because the better don't always understand the rules - so the manager has to keep the staff calm and helpful. He or she might also monitor the betting to make sure it doesn't exceed the casino's limit of liability.
Another responsibility is keeping records required by the government - local, state, or federal. Employers will examine an applicant's background for any illegal activity and for experience managing money and people. It's likely you'd have to prove yourself in another responsible position at the casino before moving into this key management role.
|Critical decision making|| |
|Level of responsibilities|| |
|Job challenge and pressure to meet deadlines|| |
|Dealing and handling conflict|| |
|Competition for this position|| |
|Communication with others|| |
|Work closely with team members, clients etc.|| |
|Comfort of the work setting|| |
|Exposure to extreme environmental conditions|| |
|Exposure to job hazards|| |
|Physical demands|| |
Collect bets in the form of cash or chips, verifying and recording amounts.
Collect cards or tickets from players.
Answer questions about game rules or casino policies.
Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
|Performing for or Working Directly with the Public||Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.|
|Getting Information||Observing, receiving, and otherwise obtaining information from all relevant sources.|
|Communicating with Supervisors, Peers, or Subordinates||Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.|
|Establishing and Maintaining Interpersonal Relationships||Developing constructive and cooperative working relationships with others, and maintaining them over time.|
|Processing Information||Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.|
|Assisting and Caring for Others||Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.|
|Identifying Objects, Actions, and Events||Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.|
|Monitor Processes, Materials, or Surroundings||Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.|
|Customer and Personal Service||Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.|
|Mathematics||Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.|
|English Language||Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.|
|Economics and Accounting||Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.|
|Computers and Electronics||Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.|
|Sales and Marketing||Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.|
|Personnel and Human Resources||Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.|
|Administration and Management||Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.|
|Active Listening||Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.|
|Speaking||Talking to others to convey information effectively.|
|Monitoring||Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.|
|Social Perceptiveness||Being aware of others' reactions and understanding why they react as they do.|
|Mathematics||Using mathematics to solve problems.|
|Coordination||Adjusting actions in relation to others' actions.|
|Writing||Communicating effectively in writing as appropriate for the needs of the audience.|
|Critical Thinking||Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.|