First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

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Also known as:  Gardening Supervisor, Greenskeeper Supervisor, Grounds Crew Supervisor, Grounds Foreman, Grounds Maintenance Supervisor, Head Greenskeeper, Horticultural Services Supervisor, Landscape Installation Foreman, Turf and Grounds Supervisor

ABOUT FIRST-LINE SUPERVISOR OF LANDSCAPING, LAWN SERVICE, OR GROUNDSKEEPING WORKER CAREERS

VIDEO TRANSCRIPT Expand
When it comes to beautiful landscaping, mother nature doesn't get all the credit. It often takes an entire team of workers to ensure that the grounds are properly cared for. They're overseen by first line supervisors. They may also be called managers of landscaping, lawn service, and groundskeeping ...
work.

Whether on a private estate or public property, landscaping and groundskeeping is usually a year-round job. From repairing walkways to planting and mowing, there are many types of jobs that need to be done. Supervisors make sure that work goes smoothly and correctly. They need to be able to give clear instructions. With new workers, this may mean demonstrating certain techniques and procedures.

In addition to hiring and firing, supervisors are responsible for keeping track of expenses and making schedules. If a project is falling behind, the supervisor is expected to grab a tool and lend a hand.

Done outdoors in all kinds of weather, the work can be physically demanding. No formal education is required. Most learn on the job, working their way up to this important management position. Some formal education beyond high school may be needed for further advancement.

Whether called a first line supervisor or manager for landscaping, lawn service, and groundskeeping, these workers play an important role in protecting and maintaining attractive outdoor settings.

SNAPSHOT Expand
Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
MED
Dealing and handling conflict
LOW
Competition for this position
LOW
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
LOW
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
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DAILY TASKS Expand
Confer with managers or landscape architects to develop plans or schedules for landscaping maintenance or improvement.
Perform administrative duties, such as authorizing leaves or processing time sheets.
Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.
Install or maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, or repairing sidewalks.
Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.
Direct or assist workers engaged in the maintenance or repair of equipment, such as power tools or motorized equipment.
Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition.
Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
Recommend changes in working conditions or equipment use to increase crew efficiency.
Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
Identify diseases or pests affecting landscaping and order appropriate treatments.
MAIN ACTIVITIES Expand
Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Operating Vehicles, Mechanized Devices, or Equipment Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Judging the Qualities of Things, Services, or People Assessing the value, importance, or quality of things or people.
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
AREAS OF KNOWLEDGE Expand
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Mechanical Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Building and Construction Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
KEY ABILITIES Expand
Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity The ability to speak clearly so others can understand you.
Multilimb Coordination The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
Near Vision The ability to see details at close range (within a few feet of the observer).
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
Written Expression The ability to communicate information and ideas in writing so others will understand.
TOP SKILLS Expand
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination Adjusting actions in relation to others' actions.
Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Speaking Talking to others to convey information effectively.
Time Management Managing one's own time and the time of others.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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