The job of parking lot attendant may look easy, but it requires a lot of "drive" to do it well. Whether they work in multilevel garages or outside in lots, attendants have many responsibilities. For example, they often need to inspect the condition of the car when it's first brought in. By pointing ...
out dents and scratches to the owner before taking responsibility, you protect yourself and your employer from unfounded complaints later.
Attendants must be able to drive all kinds of vehicles, with automatic and standard transmissions. Being able to navigate sharp turns and tight parking spaces requires good eyesight, excellent distance judgment, and coordination. A slight miscalculation can result in thousands of dollars in damage.
Attendants may spend long hours outside in all kinds of weather, or inside a booth, handling tickets and money. Other duties, such as cleaning or shoveling snow, may be part of the job. You may also be expected to wear a uniform.
Some high school education and a valid driver's license are often the only requirements for a job in this field. Employers might want to check your driving record. Most attendants get trained on the job. This is a job with flexible hours, much of it part-time, making it a good job while going to school or preparing for other careers.
Wages aren't high for this work, and benefits vary by employer. A large part of your income depends on tips for good service, so a friendly smile and courtesy are essential to put you on the road to success.
Park vehicles or issue tickets for customers in a parking lot or garage. May collect fee.
Critical decision making
Level of responsibilities
Job challenge and pressure to meet deadlines
Dealing and handling conflict
Competition for this position
Communication with others
Work closely with team members, clients etc.
Comfort of the work setting
Exposure to extreme environmental conditions
Exposure to job hazards
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Keep parking areas clean and orderly to ensure that space usage is maximized.
Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
Patrol parking areas in order to prevent vehicle damage and vehicle or property thefts.
Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
AREAS OF KNOWLEDGE
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
The ability to see details at a distance.
The ability to speak clearly so others can understand you.
The ability to communicate information and ideas in speaking so others will understand.
The ability to identify and understand the speech of another person.
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to see details at close range (within a few feet of the observer).
The ability to concentrate on a task over a period of time without being distracted.
Talking to others to convey information effectively.
Actively looking for ways to help people.
Being aware of others' reactions and understanding why they react as they do.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Bringing others together and trying to reconcile differences.
Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.