Production, Planning, and Expediting Clerks

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Also known as:
Expeditor, Material Control Clerk, Material Expediter, Mill Recorder, Production Control Clerk, Production Control Coordinating Clerk, Production Control Coordinator, Production Scheduler, Work Ticket Distributor

ABOUT PRODUCTION, PLANNING, OR EXPEDITING CLERK CAREERS
Video transcript

Production, planning, and expediting clerks keep manufacturing plants operating smoothly. They ensure the continuous flow of work and material within production schedules. They deal with inventory of raw materials or subassemblies and production quotas. They track output and expedite orders when necessary. In small firms, one person may do the job; larger companies may need more. Working under the supervision of industrial managers, these clerks can boost production efficiency.

Production, planning, and expediting clerks are often entry-level workers. Companies may require a high school diploma or prefer candidates who are computer-literate and familiar with office equipment. Business courses and job-related experience are helpful. Of course, accurate record keeping is essential.

Clerks usually sit for long periods, using telephones and computers during a 40-hour week. Experienced clerical workers can move on to more responsible positions within the plant or in other departments. If they get a degree, they can go even further.

SNAPSHOT
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.
Leadership
HIGH
Critical decision making
HIGH
Level of responsibilities
HIGH
Job challenge and pressure to meet deadlines
HIGH
Dealing and handling conflict
LOW
Competition for this position
HIGH
Communication with others
HIGH
Work closely with team members, clients etc.
HIGH
Comfort of the work setting
HIGH
Exposure to extreme environmental conditions
LOW
Exposure to job hazards
LOW
Physical demands
LOW
Daily tasks

Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.

Compile and prepare documentation related to production sequences, transportation, personnel schedules, or purchase, maintenance, or repair orders.

Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.

Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules.

Maintain files, such as maintenance records, bills of lading, or cost reports.

Confer with department supervisors or other personnel to assess progress and discuss needed changes.

Requisition and maintain inventories of materials or supplies necessary to meet production demands.

Distribute production schedules or work orders to departments.

Examine documents, materials, or products and monitor work processes to assess completeness, accuracy, and conformance to standards and specifications.

Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.

Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing schedules, adding machines, calculators, or computers.

MAIN ACTIVITIES
Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.
Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Organizing, Planning, and Prioritizing Work Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying Objects, Actions, and Events Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
AREAS OF KNOWLEDGE
Production and Processing Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
TOP SKILLS
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Speaking Talking to others to convey information effectively.
Time Management Managing one's own time and the time of others.
Writing Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination Adjusting actions in relation to others' actions.